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Group Quality Assurance Manager

Composition Brands
  • US
    Atlanta, Georgia, United States
  • US
    Atlanta, Georgia, United States

Über

Composition Brands is an independent residential kitchen and outdoor living company with a portfolio of premium and ultra-luxury brands including Viking, AGA, Rangemaster, La Cornue, Lynx, and U-Line. With operations across North America and Europe, the company is focused on long-term brand stewardship, thoughtful design, and scalable growth. To learn more, visit www.compositionbrands.com Role Summary: The Group Quality Manager leads the end-to-end global quality strategy across all appliance platforms, manufacturing sites, suppliers, and contract manufacturing partners. This role ensures product safety, regulatory compliance, reliability, and a consistent premium customer experience while reducing warranty costs and protecting brand reputation in high-volume, long-life products. Serving as the global leader for appliance quality strategy, this position oversees mechanical, electrical, electronic, thermal, and software-related quality throughout the full product lifecycle - from concept development through field performance - across refrigeration, cooking, ventilation, and dishwashing product categories. This role reports directly to the President and is based in the Atlanta, GA area, with approximately 30-50% travel to domestic and international manufacturing sites, suppliers, and contract manufacturing partners. Responsibilities: Quality Strategy & Governance
* Define and deploy a global quality strategy for major appliances aligned with brand, safety, cost, and reliability objectives. * Establish standardized quality policies, procedures, and KPIs across all regions and platforms. * Act as executive escalation owner for product safety incidents, regulatory actions, recalls, and field campaigns. * Lead management reviews and risk assessments at executive level.
Quality Management Systems & Regulatory Compliance
* Own and govern the group QMS aligned appliance-specific requirements. * Ensure compliance with UL, CSA, IEC, CE, NOM, DOE energy efficiency, EPA refrigerant regulations, and regional safety standards. * Lead internal, external, customer, and certification audits, as needed. * Ensure effective CAPA systems and sustained corrective actions.
Product Development & Design Quality
* Partner with R&D to embed design-for-quality, design-for-reliability, and design-for-compliance. * Govern DFMEA, DVP&R, reliability testing, HALT/HASS, and validation plans. * Ensure robust design transfer and quality gates from concept through SOP. * Approve product and engineering changes impacting safety, performance, or compliance.
Manufacturing & Process Quality
* Standardize quality processes across major appliance assembly lines, including: * Critical-to-safety and critical-to-quality characteristics * SPC and process capability for key operations * Functional, safety, and end-of-line testing * Drive defect prevention through error-proofing, in-line controls, and layered process audits. * Support new factory launches, line transfers, and capacity expansions.
Supplier & Component Quality
* Define supplier quality standards for critical major appliance components including compressors, sealed systems, gas components, heaters, motors, PCBs, wiring harnesses, insulation, coatings, and structural parts. * Oversee supplier qualification, audits, and ongoing performance. * Partner with Sourcing to mitigate supply risk and manage supplier change control. * Lead resolution of high-risk supplier quality issues.
Customer Quality, Field Performance & Warranty
* Own customer quality metrics including warranty claims, field failures, service call rates, and repeat repairs. * Partner with Service, Field Operations, and Retail partners to analyze failure trends. * Lead structured root cause analysis and corrective actions for systemic issues. * Drive continuous reduction of warranty cost and field campaigns.
Cost of Poor Quality & Continuous Improvement
* Establish and manage Cost of Poor Quality (COPQ) across plants and suppliers. * Lead cross-functional initiatives to reduce scrap, rework, returns, and warranty expense. * Deploy Lean Six Sigma and reliability engineering methodologies.
Requirements:
* Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related) * 12+ years of quality leadership in major appliance or durable consumer goods manufacturing * Strong knowledge of regulations and certification processes * Proven success reducing warranty and field failure costs. * Ability to lead global, cross-functional teams. * Proven ability to influence, manage teams, and deliver change. * New product development and release readiness experience. * Six Sigma Black Belt or equivalent preferred. * Experience leading recalls, field campaigns, or regulatory investigations preferred. * Experience in global manufacturing and sourcing environments preferred. * Experience in lean transformation and development of engaged workforce culture preferred. * Reliability testing experience preferred. * Experience in sheet metal fabrication, paint, welding, final assembly preferred.
Composition Brands is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.
  • Atlanta, Georgia, United States

Sprachkenntnisse

  • English
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