Administrative & Customer Service Coordinator

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

• Be the welcoming first point of contact for clientsanswer calls, explain services, and set the tone with a professional, positive experience.
  

• Coordinate technician schedules to ensure on-time service.
• Manage project updates through internal systems to keep everything on track.

• Follow up with leads, respond to proposal requests, and help move opportunities to close.
• Track sales activity and support the sales team with timely updates.

• Prepare and send proposals.
• Maintain accurate project files and documentation.
• Communicate clearly between customers, technicians, and managers to keep projects moving.
  

• Excellent communicationconfident, professional, and personable.
• Tech-savvy and organized, with a knack for managing details.
• Ability to multitask and stay calm under pressure.
• Strong attention to detailnothing slips through the cracks.
• Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable).
  

• Compensation : $45,000$50,000 base (DOE) + commissions + annual bonus
• Benefits : Health, dental, and vision insurance + 401(k) with company match
• Paid Time Off : PTO + company holidays
• Growth : Ongoing training in technical skills, leadership development, and career advancement opportunities