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Business Analyst
POS360 INC.
- United States
- United States
Über
POS360's mission is to relentlessly pursue the success of community stores. For more than ten years, we've partnered with neighborhood stores, markets, and restaurants to understand their unique challenges and build comprehensive solutions that make a real difference. We empower them with powerful yet intuitive technology and industry-leading support they can count on. POS360's growth is accelerating, and we're looking to add great talent to our team to continue to build on that momentum. We are seeking a proactive business analyst with a blend of quantitative skills and curiosity for market dynamics, capable of turning complex data into actionable strategies for business growth. This role requires strong experience in business case analysis, KPI design, ROI reporting, and hands-on work with data warehouses and BI tools. You will partner closely with leadership and cross-functional teams to drive data-informed decisions at scale. Key responsibilities include: Perform in-depth analyses of merchant metrics, including lifetime value (LTV), customer acquisition cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends and opportunities. Develop excel-based forecasting models for business growth, revenue projections, and market penetration, incorporating external factors like competitive landscapes and economic indicators. Create and maintain reporting dashboards and visualizations (e.g., using Tableau, Power BI, or Looker) to track key performance indicators (KPIs) for merchant acquisition, retention, and engagement. Partner with stakeholders across the business to translate business hypotheses into analytical and modeling requirements. Support the development of business cases and planning for strategic initiatives. Be a steward of data integrity across all data sources. Write and optimize SQL queries, VBA or Python code, to pull data from data warehouses (e.g., Snowflake or similar). Present insights and recommendations clearly to technical and non-technical audiences. Required qualifications include: Bachelor's degree in business, economics, statistics, computer science, or a related quantitative field. At least 2+ years of experience at a top-tier management consulting firm (e.g., McKinsey, Bain, BCG, or similar), or a high-growth technology startup. 2+ years of experience as a business analyst, data analyst, or a similar role. Strong SQL experience and hands-on work with data warehouses (Snowflake, Redshift, BigQuery, etc.) Experience with ETL processes, data pipelines, or automation scripting (e.g., Python, VBA, etc.) Hands-on experience with BI tools (e.g., Tableau, Looker, Power BI, or similar), creating KPIs, dashboards, and executive-ready reports. Solid understanding of financial metrics, ROI analysis, and business performance measurement. Self-starter with strong analytical thinking, attention to detail, and problem-solving skills. Excellent communication and stakeholder management skills. POS360 is a drug-free workplace. We take our commitment to maintaining a drug-free workplace seriously, and therefore, all candidates will be required to undergo a drug test as a condition for employment. POS360 is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Featured benefits include medical insurance, dental insurance, 401(k), and vision insurance.
Sprachkenntnisse
- English
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