Loan Operations Lead

Job Description

Description:

TITLE: Loan Operations Lead

DEPARTMENT: GO: Loan Operations

JOB SUMMARY:

The Loan Operations Lead is responsible for providing subject matter expertise in boarding and servicing of all types of commercial, consumer and mortgage loans. This position is responsible for adhering to QCRH loan policy, standard operating procedures, etc., and ensure other team members are doing the same. The Loan Operations Lead will assist management and leadership with managing the day-to-day operations of both the Commercial Loan Boarding Specialist and Consumer Loan Boarding Specialist teams and ensure efficiency and accuracy in all areas, including but not limited to monitoring/servicing escrow accounts, monitoring and servicing participation loans, posting payments and advances, file maintenance, daily balancing. This position will also assist with creating and maintaining training materials, as well as leading the onboarding and ongoing training for all Commercial and Consumer Boarding Specialists.

ESSENTIAL FUNCTIONS:

· Assist management and leadership with planning and delegating work assignments and projects.

· Serve as subject matter expert for servicing commercial, consumer and mortgage loans, including SBA loans, Participation loans, SWAP loans and any other specialized lending processes for all