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Sales Assistant
AerSale Holdings
- United States
- United States
Über
Sales Order & Purchase Order Processing Receive and process purchase orders from the assigned Account Manager Enter sales orders accurately into the system Verify customer credit status prior to order release Create work orders for items requiring shop or repair services Generate pick tickets and coordinate with shipping when orders are ready
Shipping & Customer Communication
Prepare and send airway bill (AWB) information to customer contacts Track shipment status and confirm delivery details Proactively communicate shipping updates or delays to the Account Manager Repair & RMA Management
Process all Return Material Authorizations (RMAs) Coordinate with the internal RMA group to ensure proper handling Issue RMAs and send documentation to customers Track repair orders and maintain status updates Repair Information & Quoting Support
Acquire repair and technical information needed for customer quotes Enter repair data into the system accurately and promptly Ensure the Account Manager has complete information to quote customers in a timely manner Order Tracking & Internal Communication
Monitor all assigned sales and repair orders from receipt through shipment Communicate real-time updates to the Account Manager, including expected ship dates, delays, or repair progress Act as a liaison between Sales, Repairs, Shipping, and Finance Training & Career Development
Learn all core sales functions, systems, and processes Receive ongoing training to develop into an Account Manager Participate in a structured growth path aligned with sales career progression - Serve as a feeder role for future Account Managers as current Account Managers advance Requirements Education and Experience:
H.S. diploma or G.E.D. certificate. Entry level position with a minimum of one (1) year of data entry. Strong data entry skills alpha and numeric with a high level of accuracy. Must be proficient in Microsoft Windows/Microsoft Office (Word & Excel). Previous experience in sales support, order processing, or customer service Experience working with customer service administration tasks
Aviation or technical industry experience a plus Skills and Abilities:
Strong organizational and time-management skills High attention to detail and accuracy Excellent written and verbal communication skills Ability to manage multiple orders and priorities simultaneously Proficiency in ERP or sales order systems (or ability to learn quickly) Team-oriented mindset with a proactive, service-driven approach Physical Requirements:
Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing.
May occasionally be required to lift and carry up to 20lbs.
If you would like to see your career take flight, apply today! Aersale is an Equal Opportunity Employer. The company prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, general identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. As a Government Contractor Aersale takes affirmative action to employ and advance in employment individuals without regard to disability or veteran status. If you are an Individual with Disability and require any assistance with the application process please contact Human Resources at: ...@aersale.com.
Sprachkenntnisse
- English
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