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QA Pillar Lead

SimplePractice
  • US
    United States
  • US
    United States

Über

Drives quality from a pillar-wide perspective by defining strategies, planning tests, and coordinating communication across squads. Partners closely with EMs and PMs to balance workloads, mitigate cross-squad quality risks, and continuously improve SDLC practices and product quality. Core Responsibilities Lead a team of 6-7 QA engineers (hybrid roles: manual + automation).
* Define and maintain test strategies and test plans within the pillar (domain). * Drive automation initiatives and lead efforts to reduce technical debt. * Proactively identify gaps in test coverage and drive automation improvements. * Plan and prioritize automation scope in collaboration with the Automation Core Team. * Balance QA workload across squads (Scrum teams) to ensure efficiency and quality. * Drive a shift-left approach to surface issues early in the SDLC and TDLC. * Hold regular 1:1s with pillar QAs, the QA Manager, and pillar leadership (Director/PM/EM). * Act as the first QA point of contact for the pillar. * Facilitate cross-team collaboration and alignment on quality goals, risks, and timelines. * Support career growth, including promotions and professional development plans (PDPs). * Act as a hiring manager for QA roles and own onboarding plans (30/60/90). * Collaborate with other departments (DevOps, Security, TSE, Customer Support, etc.) to resolve blockers and ensure release readiness. * Promote knowledge sharing and process improvements across squads. * Provide regular updates on QA progress, risks, and achievements to stakeholders. * Maintain visibility into quality metrics through dashboards and reports. * Facilitate retrospectives and post-mortems to drive continuous improvement. * Oversee test environment stability and coordination with DevOps. * Participate in quarterly reviews to present QA progress, risks, and success metrics to senior leadership.
Requirements
* Minimum 3 years of proven people management experience. * Minimum 6 years of proven QA experience in both manual and automation testing. * Hands‑on experience in both manual and automated QA roles. * Skilled in using metrics to measure and improve quality outcomes. * Experienced in mentorship and team development. * Proficient in creating comprehensive test documentation — test plans, test cases, test scripts, and test reports — ensuring full coverage and traceability. * Strong experience working in Agile/Scrum development environments.
Bonus Points
* Experience with RSpec, Cucumber, or MiniTest as DSLs for testing. * Experience with performance testing and analysis. * Familiarity with Capybara, Watir, HTTParty, Faraday, RESTClient (API testing), and Appium (mobile testing). * Experience with the Ruby testing ecosystem (Rake, Faker, FactoryBot, RuboCop, etc.). * Experience using Linear tracker. * Knowledge of compliance standards (PCI, HIPAA). * Familiarity with the FHIR standard.
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  • United States

Sprachkenntnisse

  • English
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