Medical Spa Reception/Patient Coordinator

Join Our Dynamic Team at Timeless Skin & Wellness in Denver

At Timeless Skin & Wellness, we're looking for a dedicated, organized, and customer-focused individual who is passionate about wellness and eager to grow in management. This is a leadership track position, ideal for someone looking to move up in management—not for those wanting to move into a technician role. If you are motivated to develop professionally in a thriving medical spa environment, this is your chance to be part of a team committed to excellence.

As our Medical Spa Receptionist, you'll play a pivotal role in creating a welcoming and seamless experience for our clients by assisting with appointments and overseeing front desk operations. As a small business, this position also requires additional responsibilities, including making phone calls for promotions, helping us expand our presence in the community. Having a secondary skill set in areas like marketing, social media presence, and sales will be a major asset. Sales is a critical component of this role, and the ability to effectively promote our services is key to your success.

Responsibilities:

• Customer Service: Provide a positive experience by addressing client needs and concerns promptly.
• Leadership Growth: This is a management track role—help oversee operations and improve client interactions.
• Promote Services: Educate clients on treatments, products, and specials to boost retention.
• Team Collaboration: Work with the team to improve processes and find solutions.
• Operational Support: Assist with client intake, record-keeping, and appointment management.
• Cleanliness: Keep the reception and waiting areas organized and compliant with health and safety standards.
• Independent Work: Must be able to work alone confidently and solve problems independently when needed.

Minimum Requirements:

• Experience: At least 1 year in a receptionist or administrative role, preferably in a healthcare or wellness setting, with sales experience or training.
• Medical Spa or Wellness Experience: A background in the wellness, aesthetics, or healthcare industry is required.
• Leadership Aspirations: This position is designed for someone who wants to advance into management, not a role for those who wish to stay in a service provider capacity.
• Customer-Focused: Strong communication skills and the ability to resolve client issues.
• Organized: Ability to manage multiple tasks, with attention to detail and proficiency in CRM software.
• Passion for Wellness: Enthusiastic about the wellness and beauty industry, with a desire to grow in the field.

Additional Benefits:

• Discounts on services and retail products
• Friends and family discounts
• Commission bonuses
• Opportunities for aesthetics training and continuing education
• Potential for growth within the company as a manager

About Timeless Skin & Wellness: We are dedicated to providing the highest quality of personalized care. With our cutting-edge medical technologies, our goal is to support our clients on their journey toward a healthier, more radiant version of themselves. We are not just another med spa—we're an experience.

If you are ready to advance your career in the wellness industry and join a forward-thinking team, apply now

Job Type: Part-Time
Starting Pay: $25,000/year
Expected Hours: 20 hours per week (Tuesday-Saturday)
Location: In-person, Denver, CO

We look forward to hearing from motivated, customer-service-driven candidates who are eager to grow into a leadership role within a top-tier medical spa.

Job Type: Part-time

Pay: $25, $30,000.00 per year

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Opportunities for advancement
• Paid training

Work Location: In person