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Sales & Account Manager
B-DACS Air Conditioning Services
- Glasgow, Scotland, United Kingdom
- Glasgow, Scotland, United Kingdom
Über
Monday to Thursday from 8:30am to 4:30pm and on a Friday, it's 8:30am to 1:30pm.
We all finish at lunchtime on a Friday, it's one of our employee benefits.
Our head office is based at Panorama Business Village, Queenslie, Glasgow, though you will be out and about as part of your role for networking and meeting customers.
What you will be doing: You will be responsible for identifying new business leads and opportunities, winning new business and generating the sales to drive revenue, nurturing customer relationships and managing a variety of our existing customer accounts to ensure long‑term customer satisfaction and growth.
This is a stand‑alone Sales role, reporting to our Managing Director. You will be a key player in helping the company achieve its strategic and financial goals. You will get the opportunity to engage with a wide range of our customers across different industries in Scotland. Plus, you will be working alongside a great team (we really are).
You will be responsible and accountable for:
Sales & Business Development
B2B/Direct business:
Identifying leads and pursuing new sales opportunities, for example, networking, market research and tendering
Preparing and collaborating with our technical team on quotation gathering and preparation especially when it is a bespoke design project
Collaborating with others and prepare a variety of quotations for service and install projects
Following up with customers on quotations sent within agreed timeframes
Ensuring that all sales activities and engagement with customers is taken to close out stage
Using our CRM to capture and track all elements and activity of the sales lead generation, scoping and costing before handing over to our Operations team for delivery
Delivering and presenting to customers with the technical team or on your own when needed to promote our services and our business offering
Responding promptly to sales calls, leads and activity to ensure great customer experience
Account Management
Building and developing strong and trusted relationships with any new, existing and historic customers
Conducting regular account reviews to seek upselling or cross‑selling opportunities
Engaging and working in partnership with our Technical, Finance and Operations teams to ensure project and work scoped is correct for customer, financial and delivery success
Providing regular reports and forecasts to our Senior Leadership team on pipeline of work to help with resourcing and financial goals
Attending weekly and ad‑hoc Sales meetings in line with business and individual goals
What we are looking for from you:
Previous and a proven experience in sales, account management and business development are essential with the ability to manage multiple accounts and priorities effectively
Technical knowledge or experience in the industry is welcomed, though not essential. It’s important for us to recruit the right person and in return, we will ensure you get the technical knowledge you require to fulfil your role
Strong relationship building and customer facing abilities
Comfortable working in a sales driven environment
Competent IT skills for updating activity on our systems particularly in using MS Office
Full driving licence
We are also looking for someone who is:
Commercially and financially aware to ensure that our sales forecasting meets the revenue target for the business and our customers’ requirements
A strategic thinker, can think out of the box and can adapt to situations and circumstances with ease
An excellent communicator to build relationships and collaborate or network with colleagues, our suppliers and our customers
A role model for B‑DACS, both internally and externally
Highly organised, excellent time management, and can successfully plan and deliver work to meet goals and sometimes tight deadlines for self, colleagues and the business
Diligent, has great attention to detail when collating quotations and in updating our systems
Positive in outlook, is resilient, with a proactive mindset when things don’t always go to plan
Continually seeks to improve and is comfortable in putting forward new ideas or suggestions to help us be more effective and efficient
Of a curious mind to assist with problem solving or issues as and when they arise
Willing to continually deliver consistent high levels of work and customer service
A team player, is supportive and willing to help others whenever it is needed
Our Core Values:
Integrity - do the right thing
Respect - treat others how you wish to be treated
Innovation - thinking outside the box
People - we behave as one team
Service - get it right first time
Salary of
up to £40,000
(depending on experience) plus a performance related bonus and the option of a car or mileage allowance.
29 days holiday (inclusive of public holidays) which increases with years of service
Health benefits and staff discount scheme
Company pension
Company mobile & laptop
Team events, volunteering and away days
Refer a friend scheme
Training opportunities
Free on‑site parking at our office
If interested, please send your CV and cover letter/email to teresa@bdacs.com telling us why you are interested in the role and working with B‑DACS.
*Applicants must have the Right to Work in the UK*
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Sprachkenntnisse
- English
Hinweis für Nutzer
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