Medical Receptionist

We are a busy, patient-focused optometric practice dedicated to providing exceptional eye care in a welcoming and professional environment. We're looking for a friendly, organized, and dependable Medical Receptionist to be a crucial part of our team.

The Medical Receptionist plays a vital role in creating a positive patient experience from the moment patients walk through the door. This role manages front desk operations, patient scheduling, and administrative tasks while providing outstanding customer service.

Responsibilities

• Greet patients warmly and check them in and out
• Answer multi-line phones and schedule appointments efficiently
• Verify insurance eligibility and collect co-pays
• Maintain accurate patient records and update demographic information
• Manage appointment flow to support doctors and technicians
• Process referrals, authorizations, and basic billing tasks as needed
• Keep the front desk and waiting area clean, organized, and professional
• Handle patient questions with empathy and professionalism

Qualifications

• Previous experience in a medical or optometry office preferred (optometry experience a plus, but not required)
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Comfortable using computers and learning practice management software
• Detail-oriented, reliable, and team-focused
• Insurance knowledge (medical and/or vision) preferred but willing to train the right candidate

If you love helping people, enjoy staying organized, and want to be part of a team that truly cares about patients, we'd love to hear from you

Job Type: Full-time

Work Location: In person