Office Help/ Client Intake Specialist

Job Overview
We are seeking a highly organized and personable Office Help/Client Intake Specialist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will have strong computer literacy, excellent communication skills, and experience in office management or clerical support. Bilingual abilities are a plus to effectively serve diverse clients. This position offers an opportunity to work in a professional environment where attention to detail and organizational skills are highly valued.

Responsibilities

• Greet clients and visitors professionally at the front desk, providing a welcoming experience
• Handle client intake processes, including data entry and appointment scheduling using Google Workspace and Microsoft Office tools
• Maintain accurate records through filing, proofreading documents, and data management
• Support office management tasks such as calendar management, appointment setting, and correspondence
• Assist with customer support inquiries via phone, email, or in person with excellent phone etiquette
• Perform clerical duties including typing, photocopying, faxing, and organizing documents
• Ensure the office environment remains organized and professional at all times
• Provide administrative support as needed to team members or management

Qualifications

• Proven experience in clerical work, or administrative support roles
• Strong computer skills including proficiency with Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry software
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional customer service skills with professional phone etiquette
• Strong attention to detail with proofreading and data accuracy capabilities
• Ability to manage time efficiently and prioritize tasks effectively

This role is vital for maintaining efficient office operations while delivering outstanding client service. We welcome candidates who are proactive, dependable, and eager to contribute to a collaborative team environment.

Pay: From $15.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person