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Sales Manager
Encore
- London, England, United Kingdom
- London, England, United Kingdom
Über
Sales Manager
role at
Encore
London, UK
£40,000-45,000 (dependant on experience)
On‑site role
Position Overview The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.
Key Job Responsibilities
Revenue Generation: Drive results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
Prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources.
Collaborate with vendors and other departments/divisions of the company to capture and service events.
Attend site visits, pre-conference planning meetings, and appropriate venue meetings to support the customer event experience.
Understand event cost structure and incorporate it into solution designs according to established profitability guidelines.
Relationship Management: Deliver world-class service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
Research and understand customer history and previous experiences to create more personalised customer experiences.
Value people by attending customer meetings, understanding their goals, and responding to their questions, concerns, and challenges.
Maintain all customer information up to date and accurate in the CRM at all times.
Refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability: Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
Ensure all opportunities are in CRM and completely accurate.
Support sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
Learn and adopt all SOPs related to the role and new initiatives/programs.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
BS/BA or 1+ year of Encore or equivalent experience preferred.
1 year technology sales or hospitality experience preferred.
Prior sales experience in audiovisual is a plus.
Knowledge of hospitality industry and sales processes preferred.
Technical aptitude and computer proficiency required.
Strong written and verbal communication skills.
Competencies
Hospitality.
Ownership.
Safety Conscious.
Action Oriented.
Tech Savvy.
Communicates Effectively.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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