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Information Technology SpecialistSunset Farm Foods IncValdosta, Georgia, United States
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Information Technology Specialist

Sunset Farm Foods Inc
  • US
    Valdosta, Georgia, United States
  • US
    Valdosta, Georgia, United States

Über

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Location: Valdosta, GA, US
Sunset Farm Foods is a fourth-generation family-owned meat processing and sausage company that has served the Southeast since 1918. With more than 140 team members and deep roots in the Valdosta community, we take pride in combining old‑world craft with modern production standards. As we continue to grow, technology plays an increasingly important role in supporting our operations and we’re looking for the right person to help lead that effort.
POSITION OVERVIEW The IT Specialist is a hands‑on, broad‑scope role responsible for keeping our systems, infrastructure, and users running smoothly. You’ll serve as the primary point of contact for all things technology from end‑user support and network maintenance to ERP deployment and security compliance. This position reports directly to the President/CEO.
If you’re someone who enjoys variety, takes ownership, and can switch comfortably between supporting a front‑office user and troubleshooting an access point on a warehouse ceiling, this role is a strong fit.
KEY RESPONSIBILITIES Infrastructure & Network
Maintain and monitor company networks, servers, and systems for performance and uptime
Install, configure, and update PC hardware, software, and peripheral devices
Manage and maintain Cisco network equipment and wireless access points (including ceiling‑mounted units in the warehouse)
Maintain and troubleshoot uninterruptible power supply (UPS) systems
Monitor and renew security certificates; ensure ongoing compliance with security requirements
Implement and maintain cybersecurity measures across all company systems
User Support & Access Management
Serve as the primary helpdesk resource for all staff troubleshoothardware, software, and connectivity issues
Manage user access and permissions across all internal applications and platforms
Coordinate procurement and distribution of PC hardware and mobile devices (cell phone setup, deployment, and management)
Deliver training to employees on systems, software, and IT processes
Systems & Applications
Lead or support the implementation and ongoing administration of the company’s ERP system
Administer SharePoint and Microsoft 365 solutions; develop tools and workflows to optimize business processes
Support warehouse management software and RF scanner operations
Maintain and support the company’s video/surveillance system
Assist with database administration
Participate in the development of an internal equipment inventory management system
Policy, Compliance & Documentation
Develop and maintain IT policies and standard operating procedures (SOPs)
Support IT audits and coordinate responses to audit findings
Prepare project status reports and document system configurations and changes
Define hardware, software, and network requirements for new initiatives
Identify and resolve project issues in coordination with leadership
QUALIFICATIONS Required
Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field or 2+ years of equivalent hands‑on IT experience
Working knowledge of Microsoft Office, Windows 10/11, and Windows Server environments
Strong troubleshooting skills across hardware, software, and networking
Excellent communication skills; able to explain technical concepts to non‑technical users at all levels
Organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
Able to handle sensitive and confidential information with discretion
Comfortable working independently and as part of a small team
Willing and able to work at heights (some network access points are located on the warehouse ceiling)
Preferred / Bonus Skills
IT certifications (CompTIA A+, Network+, Microsoft, Cisco, or similar)
Cisco networking knowledge and configuration experience
iOS and Android device management
Server support and administration
RF scanner and industrial printer support
Phone system configuration and maintenance
Warehouse management software experience
SharePoint administration
PHYSICAL REQUIREMENTS
Regularly required to stand, walk, and communicate verbally
Occasionally required to stoop, kneel, or lift up to 50–75 lbs.
Must be comfortable working at heights for access point installation and maintenance
Affirmative Action and Equal Opportunity Employer M/F/Disabled/Veterans
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  • Valdosta, Georgia, United States

Sprachkenntnisse

  • English
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