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Service Desk SpecialistGeneva, Switzerland
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Service Desk Specialist
- +1
- +3
- Geneva, Switzerland
- +1
- +3
- Geneva, Switzerland
Unternehmen
Über
The company is a Swiss SME specialized in the software solutions. Due to their strong growth, they are looking to expand the team with a new person. The salary range for this position is CHK75-100K/year (depending on skills of the candidates).
Vergünstigungen und Benefits
- An interesting, motivating, and flexible work environment within an international team
- Home-Office
- Flexible working hours
- A portfolio of highly innovative system integration projects in smart building, transportation, education, and corporate communication
- Familial ambiance
Stellenangebot
Wer Sie sind
- Education in IT
- +3 years experience working in support L1 and L2
- Good knowledge in Windows 7 and 10
- Experience working with Office 365
- ITIL certification will be highly appreciated
Ihre Aufgaben
- Answer support tickets, diagnosis, troubleshooting for large range of digital signage products
- Contribute to product documentation and training material
- Provide 2nd and 3rd level of technical support to prestigious and international customers on highly innovative system integration projects
- Collaborate closely with R&D, product managers, and sales people to improve the product's vision
Wünschenswerte Fähigkeiten
- Microsoft Office 365
- Azure
- Firewalls
Berufserfahrung
- Desktop Support
Sprachkenntnisse
- French
- English