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Front Desk Agent (m/w/d)
- Dresden, Saxony, Germany
- Dresden, Saxony, Germany
À propos
Unser RAMADA BY WYNDHAM DRESDEN verfügt über 262 moderne Zimmer und Studios, ein stillvolles Hotelrestaurant mit Parkterrasse, die Bar sowie den Erholungs- und Fitnessbereich und ist das ideale Hotel für Städtebesucher der sächsischen Landeshauptstadt und Geschäftsreisende. Unsere Veranstaltungsräume sind optimal für professionelle Veranstaltungen, Meetings und Konferenzen.
Unser Fokus liegt ständig auf der Frage, was wir an unseren Produkten und Services noch weiter verbessern können. Dabei begleitet uns ein loyales und motiviertes Team, welches wir gern verstärken möchten.
Wann dürfen wir DICH bei uns einchecken?
Anstellungsart: Vollzeit
- Verantwortlich für den reibungslosen Ablauf im Front Office
- Sicherstellung des Betriebsablaufs in Koordination mit Housekeeping und Reservierung
- Einteilung der Zimmer nach Wunsch und Bedürfnis der Gäste
- Begrüßung und Check In anreisender Gäste
- Verabschiedung und Check Out abreisender Gäste
- Betreuung der Gäste
- Pflege der Gästedatei
- Vertretung der Mitarbeiter der Reservierungsabteilung bei deren Abwesenheit
- Mitverantwortung für Qualität und positives Erscheinungsbild des Hauses
- abgeschlossene Berufsausbildung in der Hotellerie
- sehr gute Deutsch- und Englischkenntnisse
- mehrjährige Berufserfahrung in der Hotellerie, Anfangskenntnisse im Führen von Teams
- hohes Engagement und eigenverantwortliches Arbeiten
- Qualitätsbewusstsein und unternehmerisches Denken
- Organisationstalent
- ein junges sympathisches Hotelteam
- ausführliche und effektive Einarbeitung
- VVO Jobticket oder garantierter Parkplatz
- Verpflegung im Personalrestaurant
- Entwicklungsgespräche
- angenehmes Arbeitsumfeld in einem persönlich geführten Unternehmen
- hohe Eigenverantwortung
- die Möglichkeit Ideen und Vorschläge einzubringen
- ansprechende Logis- und F&B-Rabatte in der Hotelgruppe
- Vergütung nach dem Tarifvertrag der NGG
- Sonn- / Nachts- & Feiertagszuschläge
- Mitarbeiterevents
- Gesundheitstage
- Open door policy
- 39 Stunden Arbeitswoche
- Arbeitszeitkonto
Compétences linguistiques
- German
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