Optometric Tech/Front DeskSt. George Medical Clinic • Parsons, Kansas, United States

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Optometric Tech/Front Desk

St. George Medical Clinic

Parsons, Kansas, United States

Parsons, Kansas, United States

À propos

Job Description: Optometric Technician / Front Desk The Optometric Technician / Front Desk team member is responsible for providing exceptional patient care while supporting the Optometrist with clinical testing and assisting with front office operations. This position plays a vital role in ensuring efficient patient experience by performing preliminary eye examinations, gathering patient information, scheduling appointments, and maintaining accurate medical records. Essential Duties and Responsibilities Clinical Responsibilities
Assist the Optometrist with patient examinations and clinical procedures. Perform preliminary eye health testing, including: Visual acuity testing Glaucoma screenings Blood pressure measurements Pupillary distance measurements Optomap retinal imaging Visual field testing Auto-refraction testing
Obtain and document patient medical histories, medications, allergies, and chief complaints. Prepare patients for examination and communicate pertinent information to the provider. Maintain accurate documentation within the Electronic Health Record (EHR). Clean, disinfect, and maintain examination rooms and ophthalmic equipment according to established protocols. Follow all infection control, HIPAA, and clinic safety guidelines. Front Desk Responsibilities
Greet and check in patients in a courteous and professional manner. Schedule, reschedule, and confirm patient appointments using the EHR system. Answer incoming telephone calls and direct calls appropriately. Verify patient demographics and insurance information. Collect copayments and other patient payments, as applicable. Maintain patient records and ensure accurate documentation. Assist with scanning, filing, and other administrative duties. Coordinate patient flow to help maintain an efficient clinic schedule. General Responsibilities
Attend required staff meetings, online training, and continuing education. Assist other departments and clinic locations as needed. Maintain confidentiality of patient information in accordance with HIPAA regulations. Provide excellent customer service while demonstrating professionalism, compassion, and respect. Perform other duties as assigned. Qualifications
High school diploma or equivalent required. Paraoptometric Certification preferred. Previous medical office or optometric experience preferred but not required. Basic knowledge of medical terminology is preferred. Required Skills
Excellent organizational, communication, and interpersonal skills. Strong attention to detail and accuracy. Ability to multitask and prioritize responsibilities in a fast-paced environment. Excellent listening and customer service skills. Ability to follow written and verbal instructions and established clinical protocols. Comfortable working with delicate ophthalmic instruments and equipment. Ability to work effectively with patients of all ages. Strong computer skills, including Microsoft Office, Electronic Health Record (EHR) systems, and the ability to quickly learn new software. Dependable, professional, and a positive team player. Physical Requirements
Ability to lift and carry up to 30 pounds. Ability to stand, walk, sit, bend, reach, and perform repetitive hand movements throughout the workday. Ability to use computers, keyboards, telephones, and other office equipment. Ability to communicate effectively in person and by telephone. Reliable transportation and dependable attendance are required.

Parsons, Kansas, United States

Compétences linguistiques

English

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