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Business Analyst III
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
À propos
Perform basic software requirements gathering and analysis related to customer requirements Assist in creating and documenting workflows related to customer journeys Interface between users, technical staff, and project management to drive completion of key project deliverables Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues Perform software QA, UAT, & integration testing as needed Prepare and distribute clean and precise slide decks for compliance reviews Learn basic configuration changes and how to apply these changes in specific instances Conduct personalized software training for customers to facilitate seamless integration/onboarding Ability to quantify and prioritize activities. Having the ability to adapt to changing priorities and perform duties with minimal supervision is critical to success in this role. Evaluate business processes to uncover areas for improvement, developing, and implementing solutions.
Qualifications / Skills A basic understanding of Jira and the Agile methodology Excellent analytical and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with attention to detail Able to exercise independent judgment and take action on it Strong customer service orientation Experience working in a team-oriented, collaborative environment
Compétences linguistiques
- English
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