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Junior Desktop Support SpecialistLeidos • Reston, Virginia, United States
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Junior Desktop Support Specialist

Leidos
  • US
    Reston, Virginia, United States
  • US
    Reston, Virginia, United States
Postuler Maintenant

À propos

Job Overview Leidos is a Fortune 500 company dedicated to solving some of the world’s most pressing challenges through science and technology. The Junior Desktop Support Specialist serves as part of a dynamic desktop and IT support team for Media and Publications with the IRS. The team provides support for approximately 150 employees in Washington, DC and another 80 employees in New Carrollton, MD, focusing on the IRS Common Operating Environment based on Microsoft Windows and "above baseline applications." Responsibilities include desktop and laptop deployment, maintenance, and troubleshooting, as well as support for printers, projectors, smartboard whiteboards, blackberries, and scanners.
Responsibilities • Deploy, maintain, and troubleshoot desktops and laptops. • Provide high‑level desktop support in an enterprise environment. • Support printers, projectors, smartboard whiteboards, blackberries, and scanners. • Manage and resolve tickets using a ticketing system such as KISAM or ServiceNow.
Required Knowledge and Skills
Office 365
Windows
Software and hardware support
Use of a ticketing system (e.g., KISAM, ServiceNow)
Preferred Experience
Familiarity with IRS processes
Active Minimum Background Investigation (MBI) or ability to obtain an MBI
Location & Work Hours Onsite in Washington, DC and New Carrollton, MD. Expected onsite 5 days a week.
Background Investigation Ability to obtain a Minimum Background Investigation (MBI) is required for this position.
Benefits & Pay Pay range: $52,000 – $94,000. Benefits include health and wellness programs, income protection, paid leave, and retirement options. For more details, visit Leidos Careers Pay & Benefits .
EEO Statement All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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  • Reston, Virginia, United States

Compétences linguistiques

  • English
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