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Sales Manager
- Arlington, Texas, United States
- Arlington, Texas, United States
À propos
Duties/Responsibilities
Manage and grow a large portfolio of existing customer accounts by building strong relationships, understanding customer needs, and maintaining regular communication.
Identify opportunities for existing account growth through upselling, cross‑selling and product mix optimization.
Develop growth strategies for prospective customers to increase revenue and market share.
Manage account profitability by evaluating pricing strategies, product mix and margin performance.
Maintain a consistent schedule of customer visits, plant tours, industry events and face‑to‑face meetings to strengthen relationships, identify opportunities and reinforce the company’s value proposition.
Monitor customer buying patterns, order activity and account trends to identify risks, improve retention and support long‑term account development.
Prepare and deliver sales presentations, proposals and quotations to prospective and existing customers.
Negotiate pricing, credit terms and program agreements consistent with company objectives and profitability goals.
Prepare accurate sales forecasts, pipeline updates and account plans using CRM, ERP and other sales tools.
Collaborate with operations, purchasing, marketing and other internal teams to ensure excellent service, on‑time communication and successful execution for customer accounts.
Partner closely with inside sales teams to improve customer response times, quote turnaround, order accuracy and overall customer experience.
Monitor competitor activity, market trends, pricing changes and industry developments to identify opportunities and protect market share.
Performs other related duties as assigned.
Key Performance Indicators
Revenue growth across assigned customer accounts
New business revenue growth year‑over‑year
Customer retention and account renewal rate
Upsell and cross‑sell performance within existing accounts
Forecast accuracy and pipeline visibility
Customer response time and issue resolution effectiveness
CRM/ERP data accuracy and account activity follow‑through
Education/Experience and Required Skills
Bachelor’s degree in Business, Marketing or other related field. Equivalent in relevant experience taken into consideration.
4‑5 years’ experience in Sales required.
Experience practicing the Sandler Sales methodology is preferred.
Experience managing a large customer base, account portfolio or territory strongly preferred.
Knowledge working with Syspro or similar ERP software strongly preferred.
Strong proficiency in Microsoft Software (Outlook, Word, Excel) and Adobe.
Knowledge of tire and wheel industry strongly desirable.
Excellent communication and interpersonal skills.
Excellent customer service and time management skills.
Strong relationship‑building, negotiation and problem‑solving skills.
Ability to multi‑task, prioritise and organise efficiently.
Strong attention to details.
Ability to manage multiple accounts, priorities and follow‑up activities with minimal oversight.
Ability to work well under pressure in a fast‑paced environment.
Ability to perform repetitive tasks.
Physical Requirements and Work Environment
Primarily office‑based with travel to customer locations as necessary.
Must be able to frequently use hands and talk or hear.
Must be able to lift and move up to 15 pounds at times.
The noise level in the work environment is low to moderate.
Qualifications To perform this job successfully
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Compétences linguistiques
- English
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