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Computer Technician/ Network Administrator
- Hampton, Virginia, United States
- Hampton, Virginia, United States
À propos
$0.00 Semi-Monthly
Location
200 William R. Harvey Way, Hampton, VA 23668
This position is for an enthusiastic system administrator managing many of the Hampton University School of Pharmacy computer client and server-based technologies. This position is also responsible for recommending both short-term and long-term direction for the school’s technology needs and all aspects of systems administration (within the confines of the School of Pharmacy, under limitations set by the Center for Information Technology (CIT)) including applications, databases, and networks. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures. In addition, the individual will also be responsible for maintenance of all computers and associated technologies, including both hardware and software updates as applicable.
Examples of Duties
Perform end-user computer system administration and maintenance
Troubleshoot basic networking issues, elevate to the Networking division when required
Assist in the design of training, marketing materials and departmental reports and with the facilitation of technology used to promote the teaching/learning environment with faculty, staff and students.
Serve as a member of and work collaboratively with the Technology and Web Committee to maintain and update the school’s technology and website.
Manage all objects in the school’s Organizational Unit in Active Directory to include shared folder and network printer access.
Support the Learning Management System (using Canvas) for departmental use-in providing course and user support to faculty and students in addition to organizational communication to faculty, staff and students.
Provide support for the administration of examinations and assessments across various platforms including Exam Master Online , ExamSoft , PCOA , and other testing platforms.
Provide technical support to all Pharmacy faculty, staff, and students (approximately 250 end-users).
Recommend and submit purchase requests for all technology, maintenance and upgrade plans. Main activities include maintaining relationships with computer resellers, technical support representatives, and tracking the shipping and receiving of new and/or replacement computer systems and parts.
Typical Qualifications
Three or more years of supporting and troubleshooting Windows and Mac based clients
Experience supporting locally, and network attached printers
Experience in Windows Server administration
Well versed in Active Directory and group policy
Strong sense of logic and troubleshooting ability
Familiarity with current scripting and automation methods
Familiarity with HTML/CSS and other web-based technologies
Strong proficiency with Microsoft Office 2016 Office suite
Supplemental Information
Bachelor’s degree in Computer Science, Computer Information Systems, related engineering field, or equivalent training and/or experience
Excellent communications and interpersonal skills
Ability to work collaboratively within a team and independently on important projects
PREFERRED: Current Windows Certification
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Compétences linguistiques
- English
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