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Business Systems Administrator - Insurance Technology and Systems Administration - Base Salary [...]
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Business Systems Administrator - Insurance Technology and Systems Administration - Base Salary [...]
- Anaheim, California, United States
- Anaheim, California, United States
À propos
Our client, a growing and established property and casualty insurance organization, is seeking a Business Systems Administrator to join their team in Anaheim, CA. This position plays a key role in supporting and enhancing critical insurance business systems while partnering with internal stakeholders and external technology vendors to ensure efficient, secure, and reliable operations.
This is an excellent opportunity for an IT operations, business systems, or application support professional with experience supporting insurance technology platforms and enterprise business applications. A hybrid work schedule is available following the initial onboarding period.
Responsibilities
Administer, maintain, and support core insurance and enterprise business systems to ensure reliable day-to-day operations.
Manage system enhancements, configuration changes, and project change requests while coordinating with internal stakeholders and third-party vendors.
Support User Acceptance Testing (UAT), including test planning, execution, issue tracking, and validation of system enhancements.
Analyze, troubleshoot, and resolve software, application, and system incidents while documenting resolutions and maintaining operational procedures.
Coordinate with external technology providers and managed service partners to ensure compliance with Service Level Agreements (SLAs).
Assist with system integrations and business process improvements designed to increase operational efficiency.
Maintain technical documentation, support procedures, and system administration records.
Support security initiatives and ensure compliance with applicable data privacy and regulatory requirements, including CCPA, NYDFS, and related standards.
Participate in incident response, issue escalation, and ongoing operational support activities.
Qualifications
6+ years of experience in IT operations, systems administration, application support, business systems administration, or system management, or 3+ years of experience within the insurance industry.
Experience supporting core insurance platforms or business-critical insurance applications such as Assure Policy, Assure Claims, Sapiens, Guidewire Insurance Suite (PolicyCenter, ClaimCenter, BillingCenter), Duck Creek Suite, Majesco P&C Core Suite, or similar insurance administration systems.
Experience with User Acceptance Testing (UAT), system enhancements, incident management, troubleshooting, and production support.
Experience coordinating with external vendors, technology partners, or managed service providers.
Knowledge of data privacy, information security, regulatory compliance, and system governance practices.
Proficiency with Windows operating systems and Microsoft Office applications.
Strong software troubleshooting, problem resolution, and root cause analysis skills.
Compensation
Base salary in the 80k - 100k/year range.
Medical, dental, vision, and life insurance with 100% employee coverage and 50% dependent coverage paid by the company.
13 paid holidays.
4 weeks of paid time off.
401k with 4% company match and immediate vesting.
Hybrid work schedule available after 90 days.
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Compétences linguistiques
- English
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