Inside Sales Representative-CateringPanera Bread • New York, New York, United States
Inside Sales Representative-Catering
Panera Bread
- New York, New York, United States
- New York, New York, United States
À propos
Inside Sales Representative-Catering
role at
Panera Bread
Our Inside Sales Rep (ISR) position plays a critical role in our overall Catering Sales strategy and is responsible for the recovery portion of our customer’s journey. ISRs are remote, working from home, and are part of an extended team of sales people covering similar markets. They are responsible for recovering at risk and lapsing clients in a specific geographic market and carry revenue, activity, and reactivation conversion objectives. This role is an entry‑point to launching a career in sales with Panera Catering.
Responsibilities
Achieve required KPIs: Number of dials and conversations per day, percentage of lapsing lists contacted and reactivated, and dollar value of reactivated clients
High volume of outbound calling to at risk, lapsing, and reactivated clients to secure future orders and generate incremental and ongoing revenue
Master the reactivation sales play and achieve a high conversion of lapsing clients
Qualify clients and their respective organizations, gathering and tracking information in our CRM
Understand client buying patterns and future needs, forecasting large transactions in our CRM
Achieve assigned period, quarterly and target revenue goals through selling activities
Prevent future lapsing of clients by building and maintaining relationships through account maintenance calls while ensuring client satisfaction
Build relationships with local catering teams and partner to successfully execute catering orders and delight our customers
Work in a virtual team environment and function as an extension of a regional Area Catering Sales Manager team, with a focus on recovering clients
Team with Catering Sales Managers/Sr. Catering Sales Managers on regional sales efforts, methods to reactivate additional clients, and transitioning active buyers back to account management
Actively drive and encourage online ordering and loyalty program sign-ups with clients
Develop mastery of Panera Catering’s offer and how we operate as a selling organization, ultimately to become a quota‑carrying sales representative
Able to effectively manage time within the allotted 40‑hour work week
Additional Job Functions
Attend and participate in team meetings
Perform other job functions as directed by Leadership
Available for travel up to 10% of the time
Required Knowledge, Skills and Competencies
High School diploma required; Associate’s Degree or higher preferred
1-2 years call center‑like experience preferred
High‑energy individual with a passion for sales and growing their business
Experience making high volume of calls and executing defined sales plays
Ability to engage with lost or lapsed clients and build relationships
Experience and proficiency with CRM tools (Salesforce.com) and MS Office suite
Sense of urgency, attention to detail with strong organizational and follow‑up skills
Ability to effectively prioritize and multitask
Strong relationship building skills, especially via remote channels
Experience working in an extended sales team model preferred
Excellent written and verbal communication skills
Must be able to effectively work in a home or virtual based environment
Competitive Pay Competitive Pay $40,135-$56,189 annually. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Seniority level Entry level
Employment type Full‑time
Industries Restaurants
Benefits
Medical insurance
Vision insurance
401(k)
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Compétences linguistiques
- English
Avis aux utilisateurs
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