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Program Director, MavenSociety for Experiential Graphic DesignNew York, New York, United States

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Program Director, Maven

Society for Experiential Graphic Design
  • US
    New York, New York, United States
  • US
    New York, New York, United States

À propos

We are seeking a Program Director to play a pivotal role in shaping the future of signage at Maven—the industry’s go‑to partner for large‑scale, complex signage programs. Our work transforms healthcare networks, financial institutions, corporate campuses, and retail environments into spaces where brands come to life and people find their way with ease.
As Program Director, you will guide clients and teams through every stage of ambitious, multi‑site signage programs. You’ll oversee strategy, execution, vendor partnerships, and financial stewardship to ensure programs are delivered with excellence. This is a leadership role where your expertise will influence outcomes from surveys and design through fabrication, installation, and close‑out.
If you are a seasoned program leader who thrives on managing complexity, building trusted client partnerships, and mentoring teams to do their best work, this is an opportunity to make a visible impact on some of the most significant signage programs in the country.
Responsibilities
Lead complex, multi‑site signage programs from setup through close‑out, including surveys, design, technical documentation, vendor coordination, fabrication oversight, installation, and program reporting.
Serve as the primary client contact, cultivating strong relationships, providing clear updates, resolving issues, and identifying opportunities for program growth.
Organize vendor bids, analyze proposals, and make recommendations to clients on vendor selection based on program needs and performance.
Partner with Technical Design Directors to ensure design intent and technical documentation are translated accurately into vendor deliverables.
Review prototypes, shop drawings, and first article signs to ensure compliance with brand standards, technical requirements, and program goals.
Oversee vendor performance and quality control, ensuring consistency across fabrication methods, finishes, lighting, and installation techniques.
Manage program budgets, schedules, and staffing to deliver on time and within scope.
Leverage SignChart® as the platform for all program tracking, reporting, financial transparency, and client communication.
Manage a team of 3–4 direct reports, providing day‑to‑day guidance, performance feedback, and support for professional growth.
Continuously improve processes, tools, and workflows to enhance program delivery and team efficiency.
Actively coach, mentor, and develop team members—cultivating their skills, building accountability and confidence, preparing future leaders, and recognizing achievements.
Promote strong internal collaboration and communication, contributing to a positive and high‑performing team culture.
Contribute to new business efforts, including proposals and presentations, while fostering organic growth with existing clients.
Support and champion Maven’s values, vision, and commitment to delivering impactful, future‑ready signage solutions.
Requirements
12+ years of experience in program management, ideally within signage, architectural, construction management, or environmental design firms.
Degree or professional background in architecture, industrial design, construction management, or related disciplines strongly preferred.
Proficiency in project management, design and documentation tools, including Powerpoint, Excel, AutoCAD, Revit, and SketchUp
Deep knowledge of signage programs, including survey methodologies, fabrication techniques, materials, finishes, lighting, installation practices, and cost drivers.
Strong written and verbal communication skills, with the ability to clearly convey program strategy and technical requirements to internal teams, vendors, and clients.
Highly organized, self‑motivated, and capable of managing multiple programs independently
Willingness to travel up to 20%
Salary: $95,000 - $150,000
Final salary will be determined based on seniority, merit, geographic location, education, training and experience, and may vary from the amount listed above.
Enjoy:
Ample paid time off to recharge and reset
401K: traditional and Roth options, plus employer match
100% employer‑paid medical, dental and life insurance premiums for employees
Optional vision, life, short‑term and long‑term disability coverage
Paid maternity leave
If you don't meet all of the requirements for this role, but feel you have something unique to contribute to Maven, we'd love to hear from you. Please do apply and tell us more about you in your cover letter.
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  • New York, New York, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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