Operations Specialist1021 Creative • New York, New York, United States
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Operations Specialist
1021 Creative
- New York, New York, United States
- New York, New York, United States
À propos
Responsibilities
Identify opportunities to streamline processes and workflows utilizing existing tools and emerging technologies.
Serve as a subject matter expert for our project management tool Monday.com.
In collaboration with the innovation team identify and evaluate opportunities to implement automation, AI, and new technology tools to enhance business processes. Stay current on AI/ML applications, automation tools.
Create and maintain interactive dashboards, workflow documentation, and enhancements
Provide technical guidance and troubleshooting assistance to resolve system or equipment related issues
Oversee global equipment lifecycle management including procurement, shipping, tracking, storage, redistribution, and disposal of old equipment
Track and manage project-based equipment shipping, ensuring timely and accurate delivery
Support the new hire onboarding process in partnership with HR
Serve as a point of contact with system and technology vendors, and stay informed on updates and improvements
Special projects as assigned e.g., pilot new technologies and processes before organization-wide rollout
Required Experience
Minimum 2-3 years of experience in operations or similar role
Bachelor’s degree or experience in relevant job or industry
Excellent written and verbal communication skills in English
Experience working remotely and within multicultural teams
Proficient using Google Suite, Monday.com, Zoom, Okta, and Slack
Experience with system configuration and optimization
Preferred Qualifications
Experience with Monday.com or similar software
Familiarity with workflow automation tools (Zapier, Make)
Experience with data visualization tools (Power BI, Looker, Tableau, Hex)
Some basic knowledge or understanding of APIs and system integrations
Project management experience / Structured / Problem-solving thinking
Experience with change management and training program development
Job Type:
Full-time
Starting Salary Range:
USD 70,000-75,000/year
Location:
United States
Remote requirements: We’re proud to provide a remote work environment that allows employees the ability to reduce their commute and operate within a comfortable home environment. Please be aware that due to legal requirements and the sensitivity of the material we handle for our clients, this position requires that you be able to work a consistent schedule from a location (home office, coworking space, etc.) within your home state or locality.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Work from home
Generous annual and sick leave in addition to paid holidays
Health insurance, group life insurance, and FSA
401K retirement plan with up to 4% company match
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Compétences linguistiques
- English
Avis aux utilisateurs
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