Remote AudiologistAmerican Academy of Audiology • New York, New York, United States
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Remote Audiologist
American Academy of Audiology
- New York, New York, United States
- New York, New York, United States
À propos
By removing traditional barriers to access, ELEHEAR empowers more individuals to benefit from high-quality hearing solutions-because when people feel heard, life sounds better.
Position Overview ELEHEAR is seeking a
licensed Audiologist
in
Texas
to join its fully remote care team. This role is ideal for someone who enjoys blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience.
You will support patients remotely through hearing aid programming, education, and troubleshooting, while collaborating cross-functionally with customer support, product, and development teams.
What makes this role unique This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space. You'll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.
Key Responsibilities
Provide remote patient support via phone, email, and SMS
Perform asynchronous hearing aid programming and adjustments
Educate patients on hearing aid use, care, and maintenance
Troubleshoot device performance and connectivity issues
Assist patients with Bluetooth pairing and use of the ELEHEAR mobile app
Maintain accurate and detailed documentation of all patient interactions
Collaborate with customer service, marketing, and product teams to improve user experience and product performance
Deliver a high-quality, patient-centered experience across a wide range of technical comfort levels and age groups
Requirements
Doctor of Audiology (Au.D.) or equivalent
Active Audiologist license in Texas (required)
Minimum
1 year
of hearing aid fitting experience
Preferred: Experience with remote/tele-audiology services
Preferred: Familiarity with platforms such as Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
Preferred: Comfortable participating in occasional media opportunities or contributing to educational/marketing content (e.g., as a clinical spokesperson)
Benefits
Full-time schedule, Monday-Friday (standard business hours)
Medical, dental, and vision insurance
Retirement plan
Paid time off and holidays
Fully remote work environment
Opportunity to work at the forefront of OTC hearing care innovation
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Compétences linguistiques
- English
Avis aux utilisateurs
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