Channel Partner Enablement ManagerSmarsh • New York, New York, United States
Cette offre d'emploi n'est plus disponible
Channel Partner Enablement Manager
Smarsh
- New York, New York, United States
- New York, New York, United States
À propos
Summary The Partner Enablement Manager (PEM) is responsible for building partner capability at scale — ensuring partners are equipped to sell, position, and deliver Smarsh solutions effectively and consistently.
This role owns the design and execution of structured enablement programs, replacing ad hoc training with repeatable, measurable frameworks that drive partner productivity and revenue impact.
The PEM operates as a program builder and structured operator, working closely with Channel Account Managers (CAMs) and Partner Success Managers (PSMs) to ensure partners are fully enabled across each stage of the lifecycle. The role is focused on capability building — not direct revenue ownership or renewal execution.
How will you contribute? Partner Onboarding & Activation
Design and deliver structured onboarding programs that accelerate partner readiness and early productivity.
Build standardized onboarding journeys for new partners.
Ensure partners are equipped with core sales, technical, and positioning knowledge.
Partner with CAMs during recruitment and early activation phases.
Establish clear onboarding milestones and success criteria.
Enablement Programs & Certification
Create scalable enablement frameworks that drive consistent partner performance.
Develop global training curriculum across Channel Sales / Pre-Sales and Partner Success roles.
Build and manage certification programs aligned to partner tiers and capabilities.
Launch and manage a centralized Partner Academy (LMS-driven where applicable).
Ensure ongoing learning paths for new products, features, and GTM priorities.
Content & Tools Development
Own the creation and distribution of high‑quality enablement assets.
Develop playbooks, sales narratives, demos, and competitive positioning materials.
Ensure partners have access to consistent, up‑to‑date enablement resources.
Partner with Product and Marketing to align content with GTM strategy.
Equip partners with tools, systems, and sales kits required for execution.
Program Design for Productivity & Growth
Build enablement programs that directly improve partner performance and revenue contribution.
Design structured programs that increase partner pipeline generation and win rates.
Support launch readiness for new SKUs and solutions.
Align enablement programs to partner segmentation and tiering models.
Continuously refine programs based on performance data and feedback.
Measurement & Continuous Improvement
Establish a data‑driven approach to enablement effectiveness.
Track KPIs such as partner activation rate, certification completion, and productivity metrics.
Measure impact of enablement on pipeline and revenue contribution.
Identify gaps and continuously optimize programs for scale and efficiency.
Cross‑Functional Alignment
Operate as the central enablement link across internal teams.
Partner with CAMs to align enablement to growth priorities.
Support PSMs with targeted enablement where adoption gaps impact renewals.
Collaborate with Product, Marketing, and Operations to ensure alignment with GTM strategy.
Ensure consistency across regions while allowing for localized execution.
Role Scope and Boundaries Owns:
Partner onboarding frameworks and activation programs.
Training curricula, certification paths, and Partner Academy.
Enablement content, tools, and playbooks.
Launch readiness for new products and solutions.
Does Not Own:
Technical Product Training (Will work with SmarshU for Curriculum Content/Change Mgmt).
Revenue quota or pipeline ownership.
Renewal forecasting or execution.
Commercial negotiation or pricing strategy.
Day‑to‑day account growth strategy.
This role is focused on capability building — not revenue ownership or retention execution.
Ideal Experience Profile Program Builder & Structured Operator
Proven experience building scalable enablement programs and frameworks.
Ability to create structure in ambiguous environments.
Strong operational discipline and attention to detail.
Channel & Partner Enablement Expertise
Experience working within Channel Partner ecosystems.
Deep understanding of onboarding, certification, and partner development.
Ability to translate product complexity into clear, actionable enablement.
Cross‑Functional Influence
Experience working across Sales, Product, Marketing, and Operations.
Strong stakeholder management and alignment capabilities.
Ability to balance global consistency with regional needs.
What will you bring?
5–8+ years in Partner Enablement, Sales Enablement, or Channel Programs.
Experience in SaaS or recurring revenue environments.
Proven success designing and delivering training or certification programs.
Familiarity with LMS, PRM (e.g., Magentrix), and CRM platforms (e.g., Salesforce).
Strong communication, content development, and program management skills.
Analytical, structured, and execution-focused.
Salary £81,500 - £99,000 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
Local cost of living assessments are done for each new hire at the time of offer.
About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.