S'INSCRIRE
Retour aux emplois
XX
Virtual Receptionist & Customer Support - EST Hrs (Remote)ISTA Personnel Solutions • New York, New York, United States
Trouver des emplois similaires

Cette offre d'emploi n'est plus disponible

XX

Virtual Receptionist & Customer Support - EST Hrs (Remote)

ISTA Personnel Solutions
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Trouver des emplois similaires

À propos

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency – we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are seeking a professional
Virtual Receptionist & Customer Support
to join our remote team. In this role, you will handle inbound calls, schedule appointments, manage data using cloud-based systems, and ensure smooth client interactions with accurate record‑keeping.
PLEASE NOTE:
Working Hours:
Monday – Thursday: 9:00 AM – 6:00 PM EST (3:00 PM – 00:00 AM SAST)
Friday: 9:00 AM – 1:00 PM EST (3:00 PM – 7:00 PM SAST)
Sunday: 9:00 AM – 1:00 PM EST (3:00 PM – 7:00 PM SAST) (Hours subject to change depending on daylight savings.)
Public Holidays:
This role requires working on both South African and U.S. public holidays. Compensation for SA public holidays will be in accordance with the BCEA.
Internet Requirements:
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup:
Reliable backup is required to manage load shedding or outages. Applicants without a power backup cannot be considered.
Work Environment:
Fully remote.
Key Responsibilities:
Answer incoming calls with professionalism and courtesy.
Schedule appointments using cloud-based systems.
Perform accurate data entry and maintain client records.
Prepare basic reports using Excel.
Collaborate with internal teams to ensure seamless service delivery.
Soft Skills:
Strong verbal and written English communication.
Detail‑oriented, organized, and proactive.
Technical Skills:
Proficient in Microsoft Outlook and MS Office Suite.
Basic Excel skills for reporting purposes.
Experience:
Previous customer service or administrative experience is preferred but not mandatory.
Industry experience is not required.
If you are not contacted within 14 working days, please consider your application unsuccessful.
#J-18808-Ljbffr
  • New York, New York, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.

Trouver des emplois similaires