Carrier Operations Coordinator - 1099HYRE HARPER Co. • New York, New York, United States
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Carrier Operations Coordinator - 1099
HYRE HARPER Co.
- New York, New York, United States
- New York, New York, United States
À propos
Carrier Operations Coordinator – Booking Trucks, Securing Drivers, and Negotiating Rates We are seeking a
Carrier Operations Coordinator
to support our growing freight brokerage by managing the carrier side of daily operations. This role focuses on
booking freight, securing reliable trucks and trusted drivers, negotiating competitive rates, and ensuring smooth execution from pickup through delivery .
This position is ideal for someone who understands carrier operations, communicates effectively with drivers and dispatchers, and thrives in a fast‑paced logistics environment.
Role Overview As a Carrier Operations Coordinator, you will work closely with our brokerage team to ensure every load is covered with the right carrier at the right price. You will source capacity, negotiate rates, build relationships with trusted carriers, and monitor shipments through completion.
You will utilize industry-leading platforms including
AscendTMS, DAT, Truckstop, HubSpot, and Microsoft-based tools
to streamline workflows and maintain accurate load and carrier data.
This is a
1099 independent contractor role
with performance-based earning potential.
Key Responsibilities
Secure trucks for available loads using DAT, Truckstop, internal carrier networks, and relationship-based outreach.
Build and maintain a network of
trusted, reliable carriers and drivers .
Match freight requirements with appropriate equipment types (dry van, reefer, flatbed, hotshot, etc.).
Verify carrier credentials, safety ratings, insurance, and FMCSA compliance.
Rate Negotiation & Load Coordination
Negotiate competitive rates with carriers while protecting margin and service quality.
Communicate load details clearly and professionally to dispatchers and drivers.
Confirm appointments, transit expectations, and any special requirements.
Track shipments from pickup to delivery and provide timely updates to the brokerage team.
Operational Support
Maintain accurate load, carrier, and communication data within TMS and CRM systems.
Assist with check calls, POD collection, and issue resolution.
Support brokers in managing overflow freight and high-volume periods.
Strengthen carrier relationships to ensure consistent, repeat capacity.
What We Provide
Access to
AscendTMS, DAT, Truckstop, HubSpot, and AI‑enabled tools .
Automation and workflow support to increase efficiency.
A flexible, remote work environment.
Opportunities for growth within the brokerage.
Requirements
Experience in
carrier sales, dispatching, or freight brokerage operations .
Strong negotiation, communication, and relationship‑building skills.
Familiarity with DAT, Truckstop, or similar load boards.
Ability to multitask, prioritize, and operate independently in a remote environment.
Understanding of FMCSA compliance and carrier vetting processes.
Technology, Equipment & Workspace Requirements
Must provide and maintain your own business phone line
(mobile or VoIP) for shipper and carrier communications.
Reliable high‑speed internet connection required.
Personal computer or laptop required
(capable of running modern web‑based TMS, CRM, and Microsoft applications).
Dedicated home office or professional workspace required
suitable for confidential customer and carrier communications.
AI & Systems Requirements (Mandatory)
Proficiency with
Microsoft Outlook, Planner, SharePoint, and OneNote .
Comfortable working with
Microsoft Copilot
and AI‑assisted workflows.
Working experience using or willingness to actively use:
ChatGPT
Claude AI
Familiarity with
Apollo and/or Clay
for prospecting and data enrichment preferred.
Willingness to adopt AI‑driven processes for sales, operations, and communication.
Additional Expectations
Self‑motivated and disciplined in a commission‑only environment.
Strong communication and relationship‑management skills.
Ability to maintain accurate and timely CRM and TMS records.
Operate ethically and in compliance with brokerage standards.
Responsible for own taxes, insurance, equipment, and business expenses as a
1099 independent contractor .
Compensation
Commission‑based compensation
tied to loads booked and supported.
Scalable earnings based on performance and volume.
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Compétences linguistiques
- English
Avis aux utilisateurs
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