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À propos
Senior Solutions Architect
role at
LaunchDarkly
About the Job Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey.
Responsibilities
Leverage deep technical expertise and a consultative approach to understand customer needs, gather detailed requirements, and influence key decisions that drive successful outcomes.
Lead Professional Services engagements designed to optimize our clients’ software delivery processes, aligning their strategies with industry best practices for improved efficiency and innovation.
Provide guidance on software development best practices, advising customers on how to harness LaunchDarkly to accelerate software delivery while minimizing risk and enhancing quality.
Foster a robust technical partnership between LaunchDarkly and its customers, ensuring alignment with organizational goals and maximizing value across all touchpoints.
Identify and resolve technical obstacles that hinder value realization, enabling customers to achieve their objectives more effectively.
Establish yourself as a subject matter expert on LaunchDarkly, continuously evolving your knowledge to stay ahead of industry trends.
Act as a key advocate for customers, synthesizing and conveying their feedback to Product and Engineering teams, driving the development of solutions that support both customer success and company objectives.
About You
You are a self‑starter and excited to take on hard problems.
You are passionate about helping customers and have a strong sense of ownership.
You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships.
You have a technical background and are interested in a customer‑facing role.
You are deeply curious, seeking to understand underlying mechanisms rather than stop at surface answers.
Qualifications
5+ years of experience in enterprise software.
Hands‑on technical background with a consultative approach.
Expertise in implementing the full software development lifecycle with multiple years of experience in an enterprise environment.
Experience developing in at least one of the supported languages: Java, .NET, Go, JavaScript, Python, PHP, NodeJS, Ruby, Rails, iOS, or Android.
Guidance of customers and teammates in implementation of DevOps, Continuous Integration, and Continuous Delivery practices.
Delivered on teams through development process transformation.
Ability to manage multiple projects simultaneously, disciplined focus to prioritize attention.
Experience with experimentation and mobile.
Served as a consultant for customers in the past.
Performed in both a pre‑sales and post‑sales capacity.
Experience with LaunchDarkly or other feature‑management platforms.
Worked with the services of one of the major cloud providers (AWS, Azure, GCP).
Worked with Linux, containers, and virtual machines.
Specific Requirements 20% travel required.
Pay
Zone 1 (San Francisco/Bay Area, NYC, Boston, Seattle): $167,000 – $229,000
Zone 2 (Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago): $150,000 – $206,000
Zone 3 (All other US locations): $141,000 – $195,000
About LaunchDarkly Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written affirmative action plan. To do so, contact People Ops at hr@launchdarkly.com.
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Compétences linguistiques
- English
Avis aux utilisateurs
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