AV Support Specialist

Infoplus Technologies GmbH is a dynamic medium-sized player in the IT & Tech sector, committed to delivering innovative solutions and cutting-edge technological services. Operating within a rapidly evolving industry, we focus on integrating advanced systems and providing robust support to enhance business operations. Our team is dedicated to fostering a collaborative environment that encourages professional growth, technical excellence, and continuous learning. We pride ourselves on maintaining a forward-thinking approach that keeps us at the forefront of technology trends and client demands.

Join us at Infoplus Technologies GmbH to be part of a vibrant team where your expertise in AV support will directly contribute to streamlining our technical infrastructure. We value innovation, teamwork, and your professional development, offering you the opportunity to grow in a stimulating IT environment.

We are seeking a dedicated and skilled AV Support Specialist to join our team. The ideal candidate will be responsible for providing support for Unified Communications (UC) technologies such as Webex, Microsoft Teams, and Cisco video conferencing.

Technical Skills:

• Meeting Platforms: Proficient in supporting meeting platforms such as Microsoft

• Conference Room AV Support: Provide expert support for conference room AV, including troubleshooting and resolving technical issues promptly and effectively.

• AV Equipment Management: Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.

• Cisco Video Conferencing: Demonstrate proficiency in working with and supporting Cisco video conferencing equipment for seamless and high-quality experiences.

• Poly Phones: Familiarity with Poly phones and their setup within conference rooms for efficient and clear communication.

• Microsoft Teams Meetings: Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions for successful virtual collaborations.

• System Checks: Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.

• IT AV Support: Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.

• Inventory Management: Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

Work Location: Munich, Germany (Onsite)

German Proficiency: B2 onwards

Unified Communications (UC) technologies such as Webex, Microsoft Teams, and Cisco video conferencing.