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NOC Engineer / Network Operations Engineer
Artech LLC
- United States
- United States
À propos
Salary Range: 70-75/hr on w2 Note: Shift based roles with current openings on all shifts
1st shift: 6am ET - 3pm ET
2nd shift: 2pm ET - 11pm ET
3rd shift: 10pm ET - 7am ET
Applicants must be able to work directly for Artech on W2
Introduction
We are seeking a skilled professional to support a large-scale, global network environment. This role is focused on 24/7 monitoring, incident triage, and ensuring high availability of mission-critical network infrastructure. The ideal candidate will have strong troubleshooting skills, hands-on experience with network monitoring tools, and the ability to respond quickly to outages and performance issues.
Required Skills & Qualifications
Strong knowledge of Cisco networking (routers, BGP, routing fundamentals)
Experience with terminal tools such as SecureCRT
Solid understanding of network troubleshooting concepts (packet loss, latency, routing issues)
Experience with monitoring and analysis tools such as Splunk, Riverbed, and SolarWinds
Familiarity with ServiceNow or similar ticketing systems
Exposure to packet capture/analysis and network performance monitoring
Bachelor’s degree in a related field OR equivalent hands-on experience
Proven experience in a NOC or network support environment
Prior work experience at client or in client's industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
Experience with network configuration tasks, including DNS updates
Ability to manage and update incident tickets through resolution using ticketing systems
Experience in a structured support environment collaborating with Tier 2 and Tier 3 teams
Day-to-Day Responsibilities
Monitor network performance, connectivity, system events, and alerts in a 24/7 environment
Perform real-time incident triage, including identifying packet loss, errors, and outage impact
Investigate and respond to network incidents, ensuring timely mitigation and restoration of services
Analyze alarms and logs to determine root causes or escalate to appropriate teams
Engage vendors and internal Tier 3/engineering teams for issue resolution
Company Benefits & Culture
Comprehensive health and wellness benefits
Opportunities for professional development and career growth
Inclusive and collaborative work environment
For immediate consideration please click APPLY to begin the screening process with Alex.
Compétences linguistiques
- English
Avis aux utilisateurs
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