Zone Team Leader

Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Associates should be supportive, courteous, genuine, honest, trustworthy, and sincere.

Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with generous company match and immediate vesting, strong field sales career growth and talent development culture for top performers, 20% associate discount on all Ollie's purchases, and a vast array of voluntary benefits.

The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team passionate about merchandising and selling merchandise, ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising and customer service oversight.

Primary responsibilities include successfully executing established procedures for the assigned store zone, ensuring store standards and compliance, overseeing the door to floor process, supervisory responsibility for associates, ensuring daily tasks and productivity, meeting customer service standards, proper scheduling and staffing, communicating company directives, and performing all functions to open and close the store when needed.

Qualifications include a high school diploma or equivalent, minimum of two years' retail experience in a supervisory role, ability to work on site evenings, weekends, and holidays, ability to read, write, and speak English, sound judgment, confidentiality, accuracy and attention to detail, knowledge of industry terms and processes, effective communication and delegation, and outstanding interpersonal and listening skills.

Physical requirements include the ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, bend and twist frequently, grip, reach, and pinch with arms and hands frequently, squat, kneel, balance, and climb occasionally, work in a constant state of alertness and safe manner, and operate a motor vehicle with a valid state-issued license.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.