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Desktop Support TechnicianThreePDS IncUnited States
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Desktop Support Technician

ThreePDS Inc
  • US
    United States
  • US
    United States

À propos

Desktop Support Technician (Entry–Mid Level)
Jacksonville, FL (32226 area)
Monday–Friday, 8:00 AM – 5:00 PM
12-month contract (strong potential for extension or conversion)
About the Opportunity
We’re looking for a motivated
Field Engineer III
to join our team supporting a government client. This is a great opportunity for
early-career IT professionals or recent grads
who want hands-on experience with hardware, software, and network support in a dynamic environment.
If you enjoy troubleshooting, working with technology, and solving real-world problems—this role is for you.
What You’ll Be Doing
Set up, install, and maintain computer hardware and software
Troubleshoot issues across desktops, laptops, printers, and basic network devices
Support and maintain legacy and current systems
Perform hardware replacements (including disk swaps on enterprise systems)
Handle installs, moves, adds, and changes (IMAC work)
Test and certify systems and applications
Work with ticketing systems to track and resolve issues
Collaborate with Help Desk/Service Desk to resolve escalated problems
Deliver excellent customer service and maintain professionalism on-site
What We’re Looking For
1–3 years of IT support experience (or strong technical training/recent grad)
Basic knowledge of hardware, software, and troubleshooting
Strong organizational skills and a solid work ethic
Ability to follow processes while also thinking independently to solve problems
Nice to Have:
Certifications (A+, Security+, Apple, Dell, etc.)
Experience with ticketing systems
Mobile device deployment (iOS/Android)
Hardware/software deployment or repair experience
Work Environment
Primarily non-driving role, but occasional travel between nearby sites may be required
Work performed at a secure government location
Important Requirements
Must be a
U.S. Citizen
Must be
18 years or older
Compensation
$25/hr
Overtime structure and long-term assignment incentives included
Why Join Us?
Hands-on experience across a wide range of technologies
Opportunity to grow your IT career in a structured environment
Potential for long-term placement or full-time conversion
If you’re looking to build your IT career with a stable opportunity and real-world experience, we’d love to connect with you.
  • United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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