Greeter

divh2Job Title/h2pPOSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated./ph3Essential Functions/h3ulliGreets all customers as they enter the store in a friendly and outgoing manner./liliActively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup./liliModeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabelas, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language./liliChecks in all customers merchandise for return./liliChecks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges./liliRemains aware of all Special events in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events./liliEnsures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters./liliAssists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties./liliALL OTHER DUTIES AS ASSIGNED/li/ulh3Experience/Qualifications/h3ulliMinimum Degree Required: High School Diploma or Equivalent/li/ulh3Knowledge, Skills, and Ability/h3ulliExcellent organization skills and attention to details./liliExperience in a customer service environment./liliExcellent verbal and written communication skills./liliAdaptability to new processes and procedures./liliExcellent self-motivation and initiative while unsupervised./li/ulh3Travel Requirements/h3ulliN/A/li/ulh3Physical Requirements/h3ulliRegularly walks and stands/liliOccasionally performs computer work and lifts up to 50 pounds/liliSeldom to never sits/liliConstantly communicate with others to exchange information/liliConstantly repeat motions that may include the wrists, hands and/or fingers./liliOccasionally work in low or high temperatures/liliOccasionally work in outdoor elements such as precipitation and wind./liliOccasionally work in noisy environments/liliLight work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)/li/ulh3Independent Judgement/h3ulliPerforms tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices./li/ulh3Part Time Benefits Summary/h3pEnjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!/pulliDental/liliVision/liliVoluntary benefits/lili401k Retirement Savings/liliPaid holidays/liliPaid vacation/liliBass Pro Cares Fund/liliAnd more!/li/ulpBass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law./ppReasonable Accommodations/ppQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com./ppBass Pro Shops/p/div