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Job Summary
The QA Manager is responsible for overseeing the quality assurance process, ensuring that products or services meet established standards of quality, reliability, and performance. This role involves managing QA teams, defining testing strategies, and driving continuous improvement across processes.
Key Responsibilities
Lead and manage the QA team, including hiring, mentoring, and performance evaluation
Define and implement QA strategies, standards, and procedures
Oversee manual and automated testing processes
Collaborate with development, product, and operations teams to ensure quality throughout the SDLC
Develop and maintain test plans, test cases, and test scripts
Monitor defects, track bugs, and ensure timely resolution
Ensure compliance with industry standards and regulatory requirements
Drive process improvements and promote a quality-first culture
Report on QA metrics, KPIs, and overall product quality to stakeholders
Manage test environments, tools, and resources effectively
Required Skills & Qualifications
Bachelor's degree in Computer Science, Engineering, or related field
6 10+ years of experience in QA/testing, with 2 5 years in a leadership role
Strong understanding of software testing methodologies (manual & automation)
Experience with test management tools (e.g., JIRA, TestRail)
Knowledge of automation tools (e.g., Selenium, Cypress, Playwright)
Familiarity with CI/CD pipelines and Agile/Scrum methodologies
Excellent leadership, communication, and problem-solving skills
Strong analytical and decision-making abilities
Preferred Qualifications
Experience with performance and security testing
Certifications such as ISTQB or Certified Software Quality Analyst (CSQA)
Exposure to cloud platforms (AWS, Azure, or GCP)
Knowledge of DevOps practices
Key Competencies
Leadership and team management
Attention to detail
Strategic thinking
Risk assessment
Stakeholder communication
KPIs / Success Metrics
Defect leakage rate
Test coverage and effectiveness
Release quality and stability
Time to detect and resolve defects
Team productivity and efficiency
Compétences linguistiques
- English
Avis aux utilisateurs
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