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À propos
York/ppINDSJ/ph2Key Responsibilities/h2ulliBuilds and nurtures strong relationships with assigned accounts to ensure customer satisfaction, loyalty, and long-term retention./liliManages contracts and account profitability, proactively monitoring activity and addressing issues to prevent churn./liliIdentifies and pursues upsell, cross-sell, and new business opportunities through inbound/outbound outreach and lead conversion efforts./liliConducts sales calls and prepares quotes, proposals, and contracts, supporting the full sales cycle from prospecting to close./liliCollaborates with marketing and sales teams to support campaigns, generate interest, and align strategies for growth./liliResponds promptly to customer inquiries, resolving complaints professionally and providing accurate service information./liliCoordinates with internal departments to ensure seamless service delivery and alignment with customer expectations./liliMaintains detailed CRM records, tracking customer interactions, sales activities, pipeline progress, and performance metrics./liliContributes to process improvements, recommending enhancements to tools, workflows, and customer experience strategies./liliParticipates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values./li/ulh2Education, Experience
Qualifications/h2pThe ideal candidate will have proven experience in inside sales, customer service, or account management, supported by a strong educational background. They must be legally eligible to work in the United States and possess a high level of professionalism and customer focus. Experience in B2B sales or a related industry is preferred, along with the ability to work both independently and collaboratively within a team environment./ppCandidates should demonstrate strong communication and interpersonal skills, as well as the ability to manage multiple tasks and prioritize effectively in a fast-paced setting. Proficiency with CRM systems such as Salesforce or Microsoft Dynamics 365, along with the Microsoft Office Suite, is essential for success in this role. The position requires individuals who are detail-oriented, organized, and capable of building and maintaining strong client relationships./ph2Attributes/h2pResponsible, team-oriented individual who is committed to safety, demonstrates strong verbal and written communication skills, committed to customer service and results-oriented with the ability to see the larger picture while focusing on detailed information/ph2Benefits/h2pMedical, Dental, Vision, Life
Disability Insurance, Maternity
Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More./p/div
Compétences linguistiques
- English
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