Nudge Enabled Remote Advising NERA Workforce Advisor KIPP ForwardKIPP NYC Public Schools • New York, New York, United States
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Nudge Enabled Remote Advising NERA Workforce Advisor KIPP Forward
KIPP NYC Public Schools
- New York, New York, United States
- New York, New York, United States
À propos
The role centers on delivering support primarily via nudge text technology—crafting, maintaining, refining and delivering timely, relevant text nudges aligned to alumni needs and pathway milestones—and then supplementing these nudge texts with direct 1:1 advising provided through a combination of text, video and phone conversations. The Advisor will work closely with the NERA Program Manager and the Associate Director of CTE Programs and Partnerships to strengthen alumni engagement, improve outcomes, and support the continued growth of the program. This role reports to the NERA Program Manager.
Duties and Responsibilities General responsibilities include (but are not limited to):
Alumni Support
Manage a caseload of up to 1,000 alumni using nudge texting, phone calls, and virtual meetings to provide individualized support with CTE/workforce program selection and enrollment, career readiness, and job placement post completion
Support alumni who are seeking employment by connecting them to job opportunities and supporting next steps toward placement
Use Mainstay (NERA platform) to track needs, prioritize outreach, and respond to alumni requests within 24 hours during the workweek
Connect alumni to KIPP Forward foundational supports, including microgrants and mental health services
Partner with the NERA Program Manager to develop clear, concise text scripts that deliver timely resources and guidance to help alumni enroll in training, persist through completion, and secure career‑launching employment
Program
Develop and maintain a deep understanding of regional CTE offerings, including certification requirements, program durations, and industry relevance
In collaboration with our Workforce Advisors, actively monitor and evaluate CTE training partners to ensure program quality and alumni success rates meet standards
Proactively monitor and communicate application deadlines for high‑priority workforce programs and entry‑level career opportunities to ensure no student misses a placement window
Build and manage a comprehensive database of industry‑specific employment pipelines, tracking application windows and hiring cycles for key employer partners
Data and Admin
Support KIPP Forward data collection initiatives, which may include enrollment and employment verification, semester transcript collection, and annual alumni surveys
Track and analyze alumni data (e.g. program enrollment, program completion, certification attainment, job placements, engagement) to help inform alumni support and programming
Maintain current alumni contact utilizing a variety of available resources; keep accurate record of contact, enrollment and career information in our data tracking systems
Leverage alumni data to create and maintain outreach strategies on a weekly basis
Team Collaboration
Participate in mandatory in person summer training, July 13-17, 2026
Attend and actively participate in important team meetings that will include but are not limited to, KIPP Forward monthly team meetings, weekly check‑ins with NERA Program Manager, and NERA monthly team meetings
Maintain regular, open communication with the NERA Program Manager to navigate complex alumni challenges, strengthen feedback loops, support continuous improvement, and increase alumni engagement
Seek and prioritize cross collaboration with other teams to bolster the support NERA is offering alumni (i.e. work closely with Workforce team members to better understand CTE programs, jobs placement, and other career opportunities for alumni CTE/Workforce alumni in NERA)
Collaborate with the Workforce Team to ensure successful transition of Y2 CTE/Workforce alumni to NERA program in Year 3
Respond to emails, calls and texts from staff within 24 hours during the workweek
Qualifications
Strong alignment with and commitment to KIPP Forward’s Program Model
Completion of a workforce program, AA or BA degree
Two or more years of experience working with underserved and at‑risk young adults and their families
Experience advising young adults with CTE/Workforce pursuits and/or demonstrated ability to influence and motivate young adults to engage in activities to build their futures is preferred
Proven record of successful job placement
Positivity, optimism and a solutions‑oriented mindset
Outstanding written and oral communication skills
Strong time‑management skills
Self‑starter, comfortable in a fast‑paced, entrepreneurial environment
Demonstrated ability to meet ambitious goals within deadlines
Ability to self‑direct and prioritize among competing goals and to initiate process improvement
Growth‑mindset and desire to receive regular coaching and adjusting feedback in order to grow
Ability to collaborate and build relationships within and across teams
Strong working knowledge in Microsoft Word/Google Docs, Microsoft Excel/Google Sheets,
Microsoft PowerPoint/Google Slides, and Microsoft Outlook and ability to learn new technology platforms and databases quickly
Willingness to check email/texts after hours for emergency situations
Compensation and Benefits KIPP NYC offers a salary ranging from $60,770 – $69,010. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.
Benefits include, but are not limited to, the following:
Robust benefits that include medical, dental, and vision
403(b) retirement plan with a 50% match after 6 months
Generous Time‑Off aligned with the school calendar
Up to 12 weeks of 100% parental leave
Bright Horizon Back‑up Child and Elder care
Employer‑paid Life Insurance and Short‑term / Long‑term disability
Employee incentives include an 8‑week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.
This is a full‑time role that requires the employee to live in NY, NJ or CT within a commutable distance from NYC and travel at times to our central office.
If you are not in a school‑based position, the cadence and frequency of travel to our central office is determined by your leadership team. If you relocate outside of this tri‑state area and/or outside a commutable distance from NYC, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.
KIPP NYC LLC does not offer visa sponsorship or work authorization.
KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City.
KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.
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Compétences linguistiques
- English
Avis aux utilisateurs
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