Account Manager
ZefSci, Zef Scientific, Inc.
- New York, New York, United States
- New York, New York, United States
À propos
Job Overview We are seeking a results-driven
Account Manager – Life Sciences
to manage and grow relationships within an assigned territory. As the primary point of contact for your clients, you will drive service contract renewals, identify new business opportunities, and ensure exceptional customer satisfaction. This role collaborates closely with internal service, technical, and support teams to deliver tailored solutions that advance clients’ scientific and operational goals.
Key Responsibilities
Develop and maintain strong, long-term relationships with clients across academic, clinical, hospital, pharmaceutical, biotechnology, and government laboratories.
Serve as the primary point of contact for assigned accounts, ensuring exceptional service and satisfaction.
Understand clients’ scientific and operational needs, proactively identifying opportunities to provide value and expand service offerings.
Prepare and present compelling proposals, service contract solutions, and performance reports to clients.
Negotiate contract terms, pricing, and agreements in alignment with company policies and client requirements.
Collaborate with internal teams—including sales, technical, and support—to ensure seamless service delivery.
Monitor account performance, track key metrics, and provide regular updates to management.
Attend industry events, conferences, and networking opportunities to represent Zef Scientific and expand your professional network.
Maintain accurate CRM records, including client interactions, contract status, and pipeline activities.
Analyze territory performance, customer needs, and competitive activity to refine strategies and support market growth.
Required Skills & Qualifications
Bachelor’s degree in life sciences, business, or a related field (or equivalent professional experience).
Minimum 3 years of experience in the life sciences industry, with 1–2 years in account management or sales (laboratory experience preferred).
Proven ability to build and maintain client relationships at all levels.
Knowledge of LCMS instruments and laboratory workflows is a plus.
Strong communication, negotiation, analytical, and problem-solving skills.
Proficiency with Microsoft Office Suite and CRM systems.
Self-motivated, results-oriented, and able to work independently or as part of a team.
Travel & Work Location
Up to 25% domestic and international travel as needed.
Location: Remote, Candidate should be based in New Jersey
Equal Opportunity Statement Zef Scientific is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
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Compétences linguistiques
- English
Avis aux utilisateurs
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