Data & Operations AnalystMega Nursing and Care • Bedford, England, United Kingdom
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Data & Operations Analyst
Mega Nursing and Care
- Bedford, England, United Kingdom
- Bedford, England, United Kingdom
À propos
Mega Nursing & Care is a nurse-led home care provider operating across multiple UK regions including Gloucestershire, Northamptonshire, Bedfordshire, Oxfordshire, Hertfordshire, and Bristol. Founded by Advanced Nurse Practitioner Margaret Lawal, we hold CQC TDDI registration, Gold Standard Framework Accreditation, and are proud winners of the Home Care Awards. We are committed to delivering outstanding, clinically-led care in the community.
*Summary*
We are seeking a highly organised and detail-oriented Data & Operations Analyst to join our growing operations team. This is a pivotal role responsible for the accuracy and integrity of care management data, multi-branch invoicing, payroll calculations, and financial reconciliation across our regional operations. The successful candidate will work closely with branch managers, the clinical team, and our finance function to ensure smooth day-to-day operational delivery.
*Responsibilities*
'*Care Management System (CM2000)*
* Perform daily data maintenance across branches, including resolving missed bookings, missed tasks, and late arrivals, and removing shadowing entries
* Monitor compliance against the 90% threshold by pulling and reviewing CM2000 reports daily
* Raise and manage system issues via the CM2000 support portal
* Arrange data unlocks to ensure missed client submissions are captured
*Invoicing*
* Process monthly CM2000 invoicing for Gloucestershire and Central Bedfordshire, including data cleaning and submission via Finance Manager
* Manage monthly Bedford Borough Council invoicing through the council portal, maintaining close liaison with the clinical team to capture any mid-month changes
* Process weekly Oxfordshire County Council visit submissions, uploading invoices to Xero and reconciling against remittances received
* Upload invoices to Xero across applicable contracts and complete reconciliations
* Liaise with local authority contacts across Gloucestershire, Bedford Borough, Central Bedfordshire, and Oxfordshire to resolve invoicing queries
*Payroll Support*
* Calculate biweekly on-call payroll figures for Gloucestershire and Bedfordshire branches, submitting to the relevant payroll contacts
* Calculate CM deductions for length-of-stay adjustments on a biweekly payroll cycle
* Notify the payroll team of new starters on each payroll run
*Compliance & Reporting*
* Produce the monthly CM Compliance Tracker for Gloucestershire, monitoring punctuality and carer tagging compliance using the points-based reporting system, with the report submitted for use in appraisals
* Produce the weekly ELFT hours report and summary for the Rapid Response service
* Complete ad-hoc reconciliation reports to confirm all clients have been invoiced correctly
* Maintain the Balmoral annual leave entitlement tracker as directed
*Finance & Operational Meetings*
* Attend and contribute to regular reconciliation finance meetings with the finance and operations team
* Support the broader operations team with ad-hoc data analysis tasks as directed by management
*Branch Liaison*
* Maintain active communication with Gloucestershire, Bedfordshire, and Hertfordshire branch teams regarding lateness, cancellations, and any changes affecting data accuracy or invoicing
* Support and prompt the Hertfordshire branch to ensure their daily CM maintenance is completed consistently
*Person Specification*
*Essential*
* Demonstrable experience in a data, operations, or finance administration role
* High proficiency in Microsoft Excel and experience working with large datasets
* Strong numerical accuracy with experience in invoicing, payroll, or financial reconciliation
* Excellent organisational skills with the ability to manage multiple recurring deadlines simultaneously
* Confident communicator, comfortable liaising with external local authority contacts and internal teams
* Experience using care management or scheduling systems (e.g. CM2000 or similar)
* Ability to work independently and take ownership of tasks with minimal supervision
*Desirable*
* Experience of working within a CQC-regulated health or social care environment
* Familiarity with Xero or equivalent accounting software
* Experience of local authority invoicing or council portal submissions
* Understanding of domiciliary care operations and payroll structures
*What We Offer*
* A meaningful role at the heart of a fast-growing, nurse-led care organisation
* A supportive and collaborative working environment
* Opportunities for professional development and career progression
* Competitive salary commensurate with experience
'Join us at Mega Nursing & Care where your analytical skills will directly impact the quality of care we provide. If you're passionate about turning data into meaningful insights that make a difference, we want to hear from you, embark on this rewarding journey today!'
Pay: £30,000.00 per year
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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