Medical Assistant (Certified)

At State of the Heart Recovery, the Medical Assistant plays a vital role in delivering safe, efficient, and compassionate healthcare services within our behavioral health and substance use treatment programs. This position supports licensed medical providers by performing both clinical and administrative duties that ensure high-quality patient care, accurate documentation, and smooth clinic operations.

The Medical Assistant works closely with medical, clinical, and administrative teams to prepare patients for care, assist with procedures, maintain exam rooms, and support patient education, while upholding confidentiality, compliance, and professionalism at all times.

Prepare patients for examinations by obtaining vital signs, medical histories, and relevant health information

Assist providers during medical exams and procedures, ensuring patient comfort and safety

Perform routine clinical procedures such as EKGs, injections, blood draws, specimen collection, and wound care per protocol

Administer medications and immunizations under provider supervision

Accurately document patient care, observations, and clinical activities in the Electronic Medical Record system

Collect, label, and process laboratory specimens in accordance with infection control standards

Educate patients on medications, treatment plans, and follow-up instructions

Maintain clean, organized, and properly stocked exam and procedure rooms

Schedule appointments, verify insurance eligibility, and process authorizations as needed

Support clinic workflows through coordination with medical and administrative staff

Maintain strict confidentiality and adhere to HIPAA and organizational compliance standards

Perform other duties as assigned to support medical operations

State of the Heart Recovery is a mission-driven organization committed to providing compassionate, evidence-based care for individuals in recovery. As a Medical Assistant, you will work in a collaborative healthcare environment where accuracy, professionalism, and patient dignity are prioritized.

This role offers the opportunity to contribute meaningfully to patient care while expanding your clinical skills within a structured and supportive treatment setting.