Benefit Services SpecialistCatapult Employers Association • New York, New York, United States
Benefit Services Specialist
Catapult Employers Association
- New York, New York, United States
- New York, New York, United States
À propos
Benefits Services Department
About Catapult Catapult is an employer’s association made up of seasoned HR and business professionals dedicated to helping organizations tackle both immediate and long-term workforce challenges. Through data-driven insights, peer-to-peer connections, advocacy, and business intelligence, we help employers attract, retain, and develop top talent.
We’re proud of our culture and core values —
Innovation, Integrity, Community, Excellence, and Service
— and we work hard to live them every day. Our goal is simple: to create amazing workplaces and empower employees to succeed.
Position Summary The
Benefits Services Specialist
plays a key role in supporting client companies and their employees with the administration of flexible compensation and benefits plans. This role works closely with clients, brokers, and participants to ensure accurate, timely, and high-quality service across all benefits operations.
Key Responsibilities
Serve as the primary point of contact for client companies and plan participants
Support renewals, plan changes, and client communications (60+ days in advance)
Administer and support:
FSA/DCA, HSA, HRA, QSEHRA accounts
Claims processing and e-claims
COBRA and benefit terminations
Assist with new plan implementations, system setup, and documentation
Process enrollments, rollovers, non-discrimination testing, and billing
Manage file feeds, reporting, ACH/direct deposit updates, and audits
Maintain client records, renewal logs, and master client data
Serve as backup support for COBRA services as needed
Contribute to additional projects that enhance the member experience
Qualifications Required:
3–5 years of benefits-related experience
Strong knowledge of flexible compensation plans and applicable regulationsExcellent communication and organizational skillsProficiency in MS Office, HRIS systems, and benefits administration platforms
Preferred:
Associate’s degree in HR, Business, or related field
Certification in Flexible Compensation Plans
Broader HR and benefits experience
Remote-first role
Must reside in
North Carolina or South Carolina
Occasional travel to assigned home office/region and Catapult locations
Mileage to/from home office is not reimbursable
Why Join Catapult?
Mission-driven organization
Strong culture and values-based workplace
Opportunity to work with diverse clients and benefit programs
Collaborative, service-focused environment
Meaningful impact on employers and employees across the region
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Compétences linguistiques
- English
Avis aux utilisateurs
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