Customer Growth Manager – Google WorkspaceSuitebriar • California, Maryland, United States
Customer Growth Manager – Google Workspace
Suitebriar
- California, Maryland, United States
- California, Maryland, United States
À propos
Our work increasingly focuses on helping customers adopt
AI-powered collaboration and modern security practices , ensuring they get the most value from their cloud investment.
As customer adoption of Google Workspace and AI accelerates, Suitebriar is investing in dedicated resources focused on
customer retention, expansion, and long-term success .
About the Role Suitebriar is seeking a
Customer Growth Manager – Google Workspace
to manage a portfolio of existing customers and drive subscription renewals, account expansion, and long-term customer success.
This is a
quota-carrying role
responsible for protecting and growing recurring revenue across an assigned customer base.
The Customer Growth Manager will:
Ensure
on-time renewals and strong retention rates
Identify
expansion opportunities
within existing accounts
Drive adoption of new capabilities including
Gemini AI, advanced Workspace editions, and security features
Partner closely with
Google account teams and Suitebriar technical specialists
This role is ideal for someone who enjoys building relationships with customers while also driving measurable revenue growth.
Key Responsibilities Customer Retention & Renewals
Manage a portfolio of existing Google Workspace customers
Lead renewal conversations and ensure timely contract renewals
Optimize subscription structures, licensing tiers, and contract terms
Maintain strong relationships with key customer stakeholders
Monitor account health and proactively address potential churn risks
Account Expansion & Growth
Identify and close
upsell and cross-sell opportunities
Expand deployments of Google Workspace, Gemini AI, and related solutions
Partner with technical specialists to demonstrate new capabilities
Develop account plans to grow Annual Recurring Revenue (ARR)
Maintain pipeline and forecasting in CRM
Conduct discovery calls, customer reviews, and executive briefings
Prepare proposals, quotes, and pricing recommendations
Negotiate contracts and manage deal cycles
Consistently meet or exceed assigned revenue targets
Partner & Internal Collaboration
Work closely with
Google Cloud sales teams
on joint account strategies
Coordinate with Suitebriar technical architects and delivery teams
Collaborate with marketing on campaigns targeting existing customers
Maintain awareness of new Google Workspace features and product releases
Minimum Qualifications
Bachelor’s degree or equivalent practical experience
3–6 years of experience in
SaaS sales, account management, or renewals
Experience in
quota-carrying sales roles
Strong relationship-building and customer communication skills
Ability to identify expansion opportunities within existing accounts
Experience managing multiple customer accounts simultaneously
Preferred Qualifications
Experience selling
Google Workspace, Microsoft 365, or SaaS productivity platforms
Familiarity with
Google Cloud or cloud partner ecosystems
Experience working with
technology resellers, VARs, or consulting partners
Experience selling security, AI, or cloud collaboration solutions
Experience working with executive-level stakeholders
What Success Looks Like Successful candidates in this role will:
Maintain
high renewal rates across their customer portfolio
Consistently expand account revenue through upsell and cross-sell
Build strong relationships with customers and Google partner teams
Help customers adopt new Google Workspace and AI capabilities
Contribute to long-term customer retention and growth
Compensation (California) Suitebriar offers competitive compensation designed to reward both customer retention and account expansion.
On-Target Earnings (OTE): $170,000 – $210,000
Typical structure:
$100,000 – $130,000
Commission
$70,000 – $80,000
Total OTE
$170,000 – $210,000
Compensation will vary based on experience, location, and qualifications.
Commission incentives reward both
renewal performance and new revenue expansion
within existing accounts.
Suitebriar offers a competitive benefits package including:
Medical, Dental, and Vision insurance
401(k) with company match
Unlimited PTO
Paid holidays
Remote-first work environment
Access to Google Cloud training and certifications
Why Join Suitebriar At Suitebriar, you’ll work directly with organizations modernizing how they collaborate, secure their data, and adopt AI in the workplace.
You’ll collaborate closely with Google Cloud teams and help customers unlock the full value of Google Workspace while contributing to the next phase of growth for a leading Google Cloud partner.
Suitebriar is a Google Cloud Premier Partner and one of the original G Suite launch partners. Since 2010, we've helped hundreds of organizations modernize their IT and collaboration environments with the full Google Cloud portfolio. Today, we lead Workspace deployments that now include
Gemini , Google’s generative AI assistant, enabling clients to work faster, smarter, and more securely across Gmail, Docs, Sheets, Slides, and Meet.
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Compétences linguistiques
- English
Avis aux utilisateurs
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