Logistics Coordinator (Contingent)Cryoport Systems • Florida, New York, United States
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Logistics Coordinator (Contingent)
Cryoport Systems
- Florida, New York, United States
- Florida, New York, United States
À propos
At Cryoport Systems, our mission is to support life and health by providing reliable and comprehensive supply chain solutions for the life sciences through our advanced technologies and dedicated personnel.
Job title Logistics Coordinator (Contingent)
Location Remote from anywhere within the U.S.
Hours Shift Work, 8 AM - 5 PM PST
Position Summary The Logistics Coordinator is part of the Logistics Management team, which is a subset of Cryoport’s Customer Service department. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.
Primary Responsibilities
Monitoring of exceptions of live shipments through Cryoport’s web portal and e-mail notifications
Escalating exceptions internally to Logistics Managers
Answering and routing client and carrier communications internally
External communications to carriers and clients throughout shipment
Following up with written and verbal communication
Managing inbound calls and redirecting to appropriate parties
General
Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
Administrative tasks such as data entry required, but not limited to
A readiness to assume other duties as assigned
A willingness to work after hours and/or weekend shifts if needed
Competencies
Results driven, attention to detail, process-oriented
Ability to meet deadlines consistently
Ability to listen, understand and evaluate logistical issues
Strong communication skills, both verbal and written
Proven record of initiative and dedication to meeting the expectations and requirements of clients
Demonstrated ability to take initiative and find innovative ways of delivering solutions.
Ability to develop professional, supportive relationships with clients, vendors and internal employees.
Willingness to continually embrace personal and professional development
Qualifications And Education Requirements
High school diploma or GED required
Must be proficient in Microsoft Office, including Outlook
2+ years of General Logistics management & Customer Service preferred
Compensation $22 hr.
Cryoport is an Equal Opportunity Employer. For information, please visit www.cryoport.com.
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Compétences linguistiques
- English
Avis aux utilisateurs
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