Robotics Field Service Engineer
ScriptPro
- New York, New York, United States
- New York, New York, United States
À propos
ScriptPro
Overview ScriptPro develops, sells, and supports state‑of‑the‑art robotics and services in pharmacy settings across the United States and Canada. This role is a highly mobile, road warrior position requiring frequent travel to support automation robots and related equipment.
Responsibilities
Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone
Administer training and support to pharmacy staff when needed
Diagnose customer workflow issues and optimize ScriptPro system performance
Travel 80%+ of the time (equal parts long‑distance driving and air travel)
Perform physical tasks: lift up to 55 lbs unassisted, lift up to 120 lbs assisted, push/pull up to 800 lbs assisted, climb ladders, mount large monitors and servers, and stand 6‑8 hours per day
Maintain 24/7 responsiveness and availability of phone during scheduled shift
Qualifications
Bachelor’s degree in Electronics, Computer Science, or equivalent work experience (preferred)
Experience with computer systems repair and strong mechanical aptitude
Must be 21 years old or older
General knowledge of IT, Windows NT/XP/7/8/10
Ability to lift 70+ lbs daily; lift and move heavy equipment as required
Availability to work as needed and assigned, with maturity, integrity, and strong organizational and customer‑service skills
Compensation and Benefits The starting compensation rate is $24.00 per hour (salary equivalent $50k annually) plus overtime and bonus opportunities. Final compensation is based on education, qualifications, skills, experience, and location.
Health: Medical, Dental, Vision, Short‑Term and Long‑Term Disability, Company‑Paid Life Insurance, 24/7 on‑campus gym, Vitality Wellness Program
Well‑being: PTO, Maternity, Paternity, Adoption Leave, 9 paid holidays, paid volunteer hours, Employee Assistance Program, company‑sponsored events, 401(k) with company match, financial services, employee discounts
Pre‑Employment Conditions Background check, Department of Defense security clearance, health screenings (tuberculosis, flu, COVID), and other security clearances may be required. Proof of valid passport and compliance with Canadian immigration policies is necessary for cross‑border travel.
Working Conditions Roles involve office and workshop environments, exposure to dust, oil, fumes, and noise. Physical demands include standing, walking, squatting, and lifting heavy equipment. Motor coordination, tool use, focus during travel, and visual acuity are required.
Equal Employment Opportunity ScriptPro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.
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Compétences linguistiques
- English
Avis aux utilisateurs
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