Operations ManagerEarley Law Group Injury Lawyers • New York, New York, United States
Operations Manager
Earley Law Group Injury Lawyers
- New York, New York, United States
- New York, New York, United States
À propos
Role Description We are hiring a full-time remote Operations Manager to run the day-to-day business operations of the firm.
This is not a purely administrative position and not a high-level executive role. This is a hands-on management role responsible for keeping work moving, ensuring accountability, and solving problems before they reach leadership.
You will oversee workflows across intake, case management, and settlement, follow up when work stalls, manage routine employee issues, and coordinate financial closing steps so cases turn into revenue efficiently.
You should be comfortable asking direct questions, tracking performance, and addressing problems early rather than waiting for them to resolve themselves.
Responsibilities
Monitor daily workflow and ensure files do not sit
Follow up with team members on aging tasks and deadlines
Coordinate hiring, onboarding, and routine HR matters
Handle operational and personnel issues before escalation
Track case closing steps including reimbursements and disbursement preparation
Communicate with bookkeeper to ensure funds move promptly
Implement procedures and maintain operational checklists
Provide regular operational reporting to leadership
Qualifications
3+ years operations, project management, or team supervision experience
Experience working in a remote environment
Strong written communication and organizational skills
Comfortable addressing performance issues directly and professionally
Able to manage multiple workflows simultaneously
Service business or legal experience preferred but not required
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Compétences linguistiques
- English
Avis aux utilisateurs
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