Technical Support AssociateWyrestorm Technologies, Llc • Little Round Lake, Wisconsin, United States
Technical Support Associate
Wyrestorm Technologies, Llc
- Little Round Lake, Wisconsin, United States
- Little Round Lake, Wisconsin, United States
À propos
Job Description:
Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively.
Offer design assistance to customer via phone, chat and email.
Continually develop product expertise by reviewing new functionality, testing new products, and utilizing company resources.
Offer level 1 assistance to the company employees pertaining to IT related matters.
Maintain positive, professional relationships with internal and external clients.
Must be able to work independently and as part of a team.
Maintain accurate, clear and concise records of all calls and contacts.
Must have reliable home high speed internet for working from home occasions.
Must have reliable transportation.
Schedule:
8 hour shift
Monday to Friday
Requirements
Preferred Qualifications:
Associates in an IT or AV related field.
2 years experience in a AV or IT installation.
AV Technologist certification
or
4 years experience within an AV/IT installation/support field.
WyreStorm Technologies Corp is an equal opportunity employer
WyreStorm has an extremely generous benefits package including 100% employer paid health and life insurance.
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Compétences linguistiques
- English
Avis aux utilisateurs
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