AI Systems LeadVeracity Insurance Solutions • Pleasant Grove, Utah, United States
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AI Systems Lead
Veracity Insurance Solutions
- Pleasant Grove, Utah, United States
- Pleasant Grove, Utah, United States
À propos
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best‑in‑class insurance policies.
We’re growing fast and want you to be a part of it!
We’re seeking a strategic and execution‑focused
AI Systems Lead
to drive responsible, scalable AI adoption across the organization. This remote role identifies, implements, and operationalizes artificial intelligence solutions that improve efficiency, strengthen decision‑making, and enhance competitive advantage.
Serving as the organization’s internal AI subject matter expert, the AI Systems Lead bridges business strategy and technical execution—ensuring AI tools are thoughtfully selected, securely implemented, deeply integrated into workflows, and governed responsibly. The ultimate goal of this role is to elevate operational maturity through practical, measurable, and compliant use of AI.
Key Responsibilities
Identify and prioritize high‑impact AI use cases across departments in partnership with business leaders
Evaluate and recommend AI platforms and tools based on business needs, scalability, and governance requirements
Configure, deploy, and administer AI tools across the organization
Build and maintain custom AI solutions, including custom GPTs, AI agents, workflow automations, and knowledge retrieval systems
Establish and manage an AI enablement framework, including use‑case intake, prioritization, rollout standards, adoption tracking, and value measurement
Ensure platform owners implement AI capabilities appropriately (automation, assistants, summarization, intelligent routing, knowledge retrieval)
Design and enforce AI governance standards, including evaluation/testing practices, guardrails, prompt/version control, and drift monitoring
Promote responsible AI usage aligned with security, privacy, compliance, and brand standards
Partner with Technology Operations and Information Security to ensure AI platforms meet data governance, access control, vendor risk, and compliance requirements
Oversee AI access controls (RBAC, SSO/MFA alignment), audit logging, and retention standards
Serve as escalation point for AI‑related risks, incidents, or cross‑system issues
Design and implement integrations between AI tools and core business systems (CRM, document management, APIs, internal tools)
Optimize workflows by embedding AI directly into operational processes
Develop AI‑powered knowledge bases using internal documentation and structured data
Establish documentation standards, SOPs, configuration baselines, and operational maturity practices for AI platforms
Enable adoption through documentation, training, playbooks, and ongoing support
Define, measure, and report on AI performance metrics, including use cases deployed to production, cycle time improvements, hours saved, active user adoption, reduction in rework or errors, and governance compliance and audit readiness
Required to perform other duties as requested, directed, or assigned
Requirements and Qualifications Required Qualifications
Hands‑on experience with AI platforms (e.g., OpenAI, Gemini, Claude, Copilot, or similar tools)
Experience building and configuring custom GPTs, AI agents, or prompt‑based automation systems
Strong understanding of APIs, integrations, and system‑to‑system workflows
Experience designing and implementing AI‑enabled knowledge bases
Ability to translate business challenges into practical, secure AI solutions
Strong understanding of data security, privacy, and responsible AI usage principles
Experience with AI evaluation/testing (accuracy validation, hallucination risk, regression testing)
Knowledge of knowledge base architecture, permissions management, and content governance
Experience leading AI adoption, training, or change management initiatives
Strong communication skills with the ability to advise both technical and non‑technical stakeholders
Preferred Qualifications
Background in systems administration, business systems, or IT enablement
Experience with low‑code/no‑code automation tools
Familiarity with vector databases, embeddings, or retrieval‑augmented generation (RAG) concepts
Experience supporting non‑technical teams with advanced technical platforms
Prior experience leading AI transformation or enterprise‑wide enablement initiatives
Perks
Health, dental, and vision plans
Amazing work‑life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life
Why Veracity?
Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like‑minded professionals
Experience a culture that prioritizes growth and development
Compensation Range: $110k/yr - $130k/yr We are proud to be an equal‑opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
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Compétences linguistiques
- English
Avis aux utilisateurs
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