Telephony/IVR DeveloperThe Timberline Group • Saint Louis, California, United States

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Telephony/IVR Developer

The Timberline Group

Saint Louis, California, United States

Saint Louis, California, United States

À propos

6+ month with potential to Convert or Extend Remote - Must reside in US Qualifications/Skills Needed: -The developer needs to be an experienced IVR developer with AWS Connect experience. · The candidate should have experience building contact flows (both call and chat) in AWS Connect. · The developer's primary responsibilities are to analyze, design, implement and test customized software applications. · The developer will have a strong knowledge of software development and design and will have experience working to develop business- critical applications for contact centers.
DUTIES -Participate in the design, development and delivery of solutions on IVR solution · Develop efficient and high-performance call flows · Create unit tests to maximize code coverage and cover end to end business scenarios · Support existing architecture and code · Documents call flows and design as needed Work with other teams to understand scope and design efficient solution · Collaborates within the Agile framework, fosters a team approach to software development and delivery · Ensure all code developed follows DevOps practices
PREVIOUS JOB TITLES FOR THIS ROLE -IVR Engineer · Telecom Engineer · Telecom integrations engineer
REQUIRED SKILLS -Node.JS -AWS Lambda and DynamoDB -Terraform PREFERRED SKILLS -Genesys Dialer -Amazon Connect -AWS SQS, firehose and Event Bridge
Not eligible for Corp2Corp Candidates must be legally authorized to work in the US without sponsorship.
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Saint Louis, California, United States

Compétences linguistiques

English

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