Installation Manager
Valid8 Financial, Inc.
- Austin, Texas, United States
- Austin, Texas, United States
À propos
ESSENTIAL DUTIES AND RESPONSIBILITIES
Efficiently escape and close group and member concerns and issues that are brought to our attention via the broker or group while tracking and trending such concerns and issues.
Providing support to the Account Executives throughout the implementation process including but not limited to:
Discovery to gather all new client implementation requirements.
Ensure that all parties are up to date on implementation status and have clear actions for the next check‑in that are aligned with onboarding success.
Ensuring all group documents are completed accurately and received timely.
Supporting enrollment meetings both virtually and on site as a back‑up to the account executive as needed.
Updating group and broker information company client management systems
Additional enrollment, eligibility, and contracting support as needed
Serving as a subject matter expert for Curative Health Plan benefits, implementation processes and procedures.
Develop proficiency in ENav enrollment platform and EDI enrollments
Nurture long term relationships with internal and external stakeholders.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Possess the ability to adapt quickly in a fast‑paced, ever‑changing environment
Knowledge of state specific Health Plan Benefits
Detailed oriented with experience with CRM systems
Proficient in Microsoft Office Suite, Google Workspace and Adobe
Fluent in spoken and written English (Spanish bilingual -preferred but not required)
Possess excellent diplomacy and people skills.
3 years’ experience in Health Plan Sales, Benefit Counselling or Account Management
Excellent, professional verbal and written communication skills
WORK ENVIRONMENT
Remote position
Must have password protected, stable high speed internet access - stipend will be provided
Must have a quiet place, with no distractions to perform duties for work from home
Work location MUST be secure and private to maintain HIPAA compliance for work from home
Office equipment will be supplied including: PC, monitor, keyboard, mouse, headset
While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; talk; and hear.
The employee is frequently required to reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
For this position the percentage of expected Travel is: 0% of the time.
You will attend a 3-4 week minimum remote training program.
Attendance is mandatory for the full training program.
Training will be Monday through Friday 8:30am - 5pm PST.
You will be required to take regular open book competency and retention exams intermittently during all weeks of training. Passing grades are 90% or above.
We also request, with the exception of emergencies, that you do not request any time off within the first 120 days of employment. Any request within the first 120 days, if approved, will be unpaid.
Curative Health Plan (100% employer‑covered medical premiums for you and 50% coverage for dependents on the base plan.)
$0 copays and $0 deductibles (with completion of our Baseline Visit)
Preventive and primary care built in
Mental health support (Rula, Televero, Two Chairs, Recovery Unplugged)
Chronic condition programs (diabetes, weight, hypertension)
Maternity and family planning support
Employer‑provided life and disability coverage with additional supplemental options
Flexible spending accounts
Flexible work options: remote and in‑person opportunities
Generous PTO policy plus 11 paid annual company holidays
401K for full‑time employees
Generous Up to 8–12 weeks paid parental leave, based on role eligibility.
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Compétences linguistiques
- English
Avis aux utilisateurs
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