Service Advisor

Shift your career into high gear & join Hyundai of North Miami today! Are you ready to accelerate your career in the automotive industry? Hyundai of North Miami, part of the Lithia & Driveway family, is looking for an experienced and motivated service advisor to join our fast-paced, customer-focused team!

This is an exciting opportunity to represent a world-class brand, work alongside a dynamic team, and be part of a growing Fortune 500 company. If you are results-driven and passionate about providing exceptional customer service, we want to hear from you!

What you'll be doing:

• Delivering attentive and personalized customer service.
• Communicating clearly with customers regarding vehicle status and repair needs.
• Partnering with technicians to make accurate recommendations.
• Presenting maintenance programs that suit customer needs.
• Building and maintaining long-lasting customer relationships.
• Representing Hyundai with professionalism and pride.
• Contributing to a positive and energetic team environment.

What we're looking for:

• 3 years of automotive service advisor experience (required).
• Strong active listening and problem-solving skills.
• Ability to explain technical information in a customer-friendly way.
• Computer proficiency.
• Excellent verbal and written communication skills.
• Detail-oriented and organized.
• A polished, professional, and team-player mindset.
• Valid driver's license with an acceptable driving record.

Why join us?

• Be part of a respected global brand.
• Work with a supportive, professional team.
• Unlock opportunities for career growth within a Fortune 500 company.
• Let us help you achieve your personal and professional goals!

Benefits:

We offer best in class industry benefits:

Competitive pay

Medical, dental and vision plans

Paid holidays & PTO

Short and long-term disability

Paid life insurance

401(k) retirement plan

Employee stock purchase plan

Lithia learning center

Vehicle purchase discounts

Wellness programs

High school graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.