Key Account Manager

Job Category: US Retail Sales

Full-Time, Hybrid

Los Angeles, CA 900652317, USA

The Crme Shop is a leading beauty brand based in Los Angeles, known for blending the best of K-Beauty innovation with playful, creative designs. We offer a wide range of products, ranging from thoughtful skincare to colorful cosmetics all crafted with quality ingredients and a commitment to cruelty-free practices. Our mission is to make beauty fun, inclusive, and accessible to everyone. We invite professionals who share our passion for beauty and innovation to join our team, where creativity meets expertise.

Core Values:

• Big Ownership
• Think Big, Act Small
• Resourcefulness
• Act and Deliver
• Teamwork
• Drive Clarity
• Learn, Grow, Change

About the Role:

We are looking for an experienced and results-driven Key Account Manager to join our dynamic team in the cosmetics industry. As a Key Account Manager, you will be responsible for managing and expanding our customer accounts, fostering relationships with key clients, and driving sales growth within the cosmetic sector. If you are a motivated, strategic thinker with a passion for cosmetics and a proven track record in sales, we encourage you to apply for this exciting opportunity.

Title: Key Account Manager

Type: Full-Time, Exempt

Location: Onsite with one day telecommuting

Salary Range: $90k - $115k, DOE

Reports To: Sales Manager

(Final compensation will be determined based on experience, skills, internal equity, and business needs, in compliance with California pay transparency requirements.)

Responsibilities:

• Represent The Crme Shop portfolio of beauty brands at key retailers
• Conduct and lead buyer meetings onsite at regular intervals
• Deliver annual volume, trade spend and profit plan
• Ongoing analysis and review of business trends to identify gaps to plan and execution
• Implement the sales strategies per customer in coordination with the sales channel strategy
• Plan and implement the annual appraisals in coordination with the management level
• Negotiate terms and conditions and implement the results
• Make regular headquarter buyer calls, identify customer needs/priorities and create fact-based selling presentations
• Ensure customer maintains a strategic product mix through SKU optimization - both new item sell-in and sell-through
• Ensure customer profitability
• Other duties as assigned per departmental needs.

Qualifications:

• A minimum of a bachelor's degree; preferably in business, marketing or related field
• 3+ years of experience in account management or sales support in the beauty or CPG industry
• Prior experience with off-price channels (TJX, Ross, Burlington) strongly preferred
• Used to a fast-paced environment with the ability to deliver on key assignments with both internal and external stakeholders
• The ability to travel by car or airplane as needed, which may include overnight and/or weekend travel
• Excellent interpersonal, competitive selling technique, business acumen and organizational skills
• Strong written and oral communication skills, with a strong team-player mentality
• Thorough knowledge and understanding of sales applications and principles
• Ability to lift up to thirty (30) lbs. periodically, sit at a desk for up to two (2) hours, climb stairs, walk quickly from place to place
• Experience documenting sales orders within ERP or other company systems (SAP experience preferred)
• Additional duties as needed per departmental needs

Our Benefits:

• 15 days of PTO, 10 Paid Holidays!
• Eligible for benefits first of the month following 30 days of hire.
• Company sponsored voluntary vision and dental plans
• Employee Assistance Programs
• Wellness incentive programs
• 50% off employee discount programs
• Monthly catered lunches

The Crme Shop is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.